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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38555 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 38,554 reviews
  • Rated 5 out of 5 stars

    First Rate Suite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont use all the programs in the bundle, but the ones I do (Word, Excel, PowerPoint, Outlook) are first rate. Easy to navigate, intuitive, and completely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, easy to download, like it better than some previous versions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be fair, I returned this product, only as when setting up I realized we had a family plan and I did not need personal. Definitely necessary and glad to be walked back through it and realize how easy it actually was to verify my Microsoft account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for work and school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is excellent for work and school. It was easy to install and works perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, just a bit pricey for a 12-month us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal offers essential functionality with its suite of applications, ensuring seamless productivity. While it's undeniably effective, the price point might be a tad steep for some users. Nonetheless, the comprehensive features and constant updates make it a solid investment for those prioritizing top-notch office tools and collaboration capabilities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    software on dell computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful tool -use copilot often - others seem to be very helpful as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    softeare

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to intall, it has all the features i need to work with no problems with install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS 365 upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MS I was using was 2007. It worked well and I was used to the features. Getting used to 365 has been a challenge probably because I haven't taken the time to study it more closely. I am getting used to it and with time it will be OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Office 365 for one computer plus one device for one year is a good value. I paid $69 for one year that gives you all updates automatically plus 20 GB of OneDrive storage for a year. Having the full Office Suite and 20 GB of OneDrive storage for $69 is a great value to me. I'm using OneDrive between my desktop Windows 8 computer, my Asus T100 "tablet" and my WP8 Nokia Lumia 920 phone. The phone, of course, has MS Office on it to begin with (phone version) so I put Office on my desktop and T100 tablet. It all works great, and I feel I'm getting my $69 worth for a year. Of course you can go $99 for the same thing each year only for up to 5 devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal has always been my favorite; I believe it is necessary for anyone who is interested in doing any type of writing or record keeping, etc. I love all the bells and whistles that allow you to express yourself creatively and yet professionally, Great product though its become very pricey and is difficult for folks like me to afford.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tools That Understand Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living in Microsoft OneNote feels like home—fluid, intuitive, and built for how my brain moves. Switching between docs is seamless, and paired with To Do, I finally have a rhythm that respects my focus. The Focus Sessions gently guide me through tasks, helping me stay present even with ADD. These aren’t just tools—they’re companions in clarity. #RatedByTheStars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome to 2020!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is wonderful! I had grown frustrated with my old way of doing office products. You buy the software and in a couple of years it is buggy and not working right with newer files. This system allows the software to update over time. Also, I can put the same software on my iPhone and utilize my Office files easily across my two devices. But the real life changer with Office 365 is the One Drive storage space. This truly has saved me many hours and lots of aggravation. Again, this creates a seamless world across my phone and PC even with different operating systems. I have the One Drive app on my iPhone and it automatically saves my photos from my phone to One Drive. This way I do not have to spend time manually copying photos over from my phone to back up on the PC. Similarly, I can access all of my other files across the two devices using that storage space. I have a backup of my passwords for example. In addition, One Drive offers a secure folder that you can put a password on in case you have private files that you don't want in your general One Drive file folders. You can also choose whether you want to keep copies of the files on the computer hard drive or only have them stored in the cloud. I used to pay for a cloud backup of my computer with another company and the cost of that alone was comparable to the annual cost of Office 365. Now I can pay that one annual fee and get the file backup I need, plus the Office software, plus the seamless integration across my two devices. This has truly improved my quality of life!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dina,

      Thanks for sharing such an in-depth review. We're glad to hear that you are loving the OneDrive cloud storage because it allows you access to all your files across all your devices. It is one of our favorite features too.

      Have a great day,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. It is easy to use and serves my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Good that I got it discounted with my computer purchase. I wish this wasn’t subscription based, but it is. Pretty essential to make your computer run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 was super easy to install and begin using. I love the ease of using it - having word, Excel and even outlook at my fingertips is fabulous. I can work from home or use it for personal use, just as easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work Well but OS Needs to be Up to Date

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I don't like the idea of a subscription model, this was easy to install. My only complaint is that my machine is an older model Macbook Pro that did not meet the OS requirements to install this product. The card that described the product did not mention this. I should have researched this prior to purchase. Microsoft offered to refund my money but I needed this to continue editing my existing files. I can still use it to edit while online but not when internet connectivity is unavailable. I could use it on multiple machines PC and Mac, which is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, Microsoft 365 works great. Easy to use and I never have issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally bit the bullet and purchased the software. I've always been a fan of Microsoft Office versus the free options out there. I've used several versions in my lifetime. I was sad to hear Microsoft stopped offering the option for a 1-time payment for the software and could only get it through an annual subscription which is the only think I don't like about it. I have to say it has come in handy since I have been recently teleworking part of the time. I can save my documents and open them back up between my laptop at home and my work computer without having to drag my laptop with me or saving it on a stick.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you enjoy being able to access your files on any device. It's one of our favorite features as well.

      Have a great day,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has made my life much easier and made working on the computer quicker and more efficient. The Microsoft 365 was installed on my computer by Geek Squad , and done very quickly which I appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bundle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bundle and easy to install. Setup worked seemlessly with my son’s college needs.

    I would recommend this to a friend