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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 38,579 reviews
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love all the options and quality of of microsoft and windows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy the leader in computer software!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is the driver of everything you need to use in computer software. You can do spreadsheets, write letters, do a presentation, have your own email account, save files, and get the internet all in office 365. Bill S.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy and best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and easy to use Thank u for the recommendation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lenovo Yoga 9i

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera does not work for ID as far as I can tell and Best Buy tech support was not helpful-- they offered an exchange, but the same problem occurred without a solution. The fingerprint ID is spotty as well. There are no separate Home, End, PgUp and PgDn keys so that the Fn key has to be used at the same time. The only reason I bought this instead of another HP Spectre 360 was that the tech who tried to repair it (after a fall and tea spilled on it) said the optane memory was damaged at the same time as the motherboard and could not be repaired and he recommended the EVO connection to the SSD. Otherwise, the computer works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has grown up with microsoft office it was a must have for my laptop. Even though google and apple have come up with there own versions of microsoft office nothing can beat the original. The best part is that I have an updated version from what I have been using at work and school which makes things a little bit easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed quickly and simply. No complications just works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so great! It's performed as advertised. Still exploring all of it's potential so check back in 30 -60 days...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy recommended this protection for my laptop and I bought it and they installed it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is just what I need to complete all my homework assignments. Great job, microsoft .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of my college papers have to be on word. This totally helps with that. I also use the OneNote app for my notes and it’s so resourceful! You can have different sections and as many different pages in each section that want or need. Love it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ash!

      We love hearing that 365 Personal is helping you out with school. OneNote is so versatile for note taking! Thanks for sharing your experience with us.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Need Microsoft Updates? No worries!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my Personal Microsoft 365 12-month subscription, I receive automatic updates and service as needed. What could be better?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was at a great price, has everything I needed for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers a complete software platform for personal and business use. Fairly easy to use for less sophisticated users, but it offers full functionality. I especially like the versatility of the Excel spreadsheets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Personal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very helpful and there’s no reason not to purchase this, it is really incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to download, easy to use. workers are super helpful in helping you decide which plan to buy and which one would be best suited for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present for my kids so I’ve only set it up and tried it out, but it seems to be a stable and user friendly program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for user and easy to install! I would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product as alwaus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very happy with Microsoft and their products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service for good value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the subscription length. Comes with all the apps I need, and syncing across devices is seamless. Very convenient for work and personal projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered Microsoft 365 and its working fine. I previously had word 2013 on my laptop but it got wiped out when I had to reset the laptop back to factory settings because of a virus or something that messed up the computer. I'm glad I made the new purchase.

    I would recommend this to a friend