Customer Ratings & Reviews
- Model:
- QQ2-00647
- SKU:
- 5265900
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Great program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to load and use. Would recommend to other
I would recommend this to a friendCan't cancel Auto-Renew/ Would u like my soul too?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.why do I have to call BestBuy to cancel the "auto-renewal" on this product. This is a deceitful practice, and I don't intend on giving you my money anymore.
No, I would not recommend this to a friendnice program for spreadsheets and publisher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue I have had is that when my PC updated I had trouble verifying my subscription when I tried to use Word. Also I seem to have more trouble than any other time I have upgraded my office program, maybe I'm just getting older lol
I would recommend this to a friendSo far so good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is great to be able to use all my saved files:)
I would recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great with the smutch on the sceen
I would recommend this to a friendGreat software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had a chance to work with the software yet
I would recommend this to a friendTimmy29
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a full version of office. It is ok and probably worth the money if your going to use the iPad Pro as a laptop replacement like I do. With that said the apple products that come with your iPad convert pretty well to office these days.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Timmy29, Office 365 is a full version of Office and so much more. You can use it on your PC/Mac and iPad/tablet and mobile phones. Traditional Office cannot be used on any other device other than your PC. For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you.
Horrible customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was horrible. Getting a refund was like pulling teeth.
No, I would not recommend this to a friendNot happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to install but the code given to me did not work. Reached out to Best Buy they were suppose to look into issue and never got any results from Best Buy. I ended up returning to Best Buy.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jill,
We're really sorry to hear that your code didn't work. Have you checked your Microsoft account to see if it redeemed to your account already. If it did you should see it under subscriptions in your account.
Hope that helps,
Nelson
Microsoft Customer Care
service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worst customer service i have ever had will not be going back
No, I would not recommend this to a friendNot Crazy About It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from Windows Vista, so there was a pretty steep learning curve and its appearance is very different. I may like it better as I gain proficiency with it. The yearly subscription was a good buy at $49.99 with the purchase of my laptop.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello pjtex, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you.
Doesnt work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this during the stay home order and did not receive the needed information to be able to use it. I have made several calls and no one has been able to help me. Waste of time and money
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nancy,
Thanks for sharing your review. We're sorry to hear that you are having trouble with your order. Please reach out to Best Buy support here: https://www.bestbuy.com/site/customer-service/contact/pcmcat1511375025410.c?id=pcmcat1511375025410.
Hope that helps,
Nelson
Microsoft Customer Care
Not a fan at all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of paying for software forever. Not happy that my ICloud doesn't work with this. If you don't use iCloud for anything than buy this but if you use iCloud don't bother. I like paying onetime for something not a lifetime.
No, I would not recommend this to a friend
Subscription based Microsoft is way to go!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I started "subscribing" to Microsoft Office 365 a few years ago. It has made things so much easier. The thing that I actually like the most is being able to back up all of my documents and photos and being able to access them anywhere on the 1TB of One Drive storage. What I like second is not having to upgrade to the newest software because it's already included. I have to say that I have not had any problems with my Microsoft software subscriptions since I have been subscribing. And most importantly, I have not lost one single picture or document in the past few years either as everything is always backed up on OneDrive. Here are some of the other things I like about the Office 365 subscription: Easy to install Includes up to 5 devices Always the newest software Includes Word, Excel, Powerpoint, Outlook, OneNote, Acsess and Publisher This is the way to go for your Microsoft software!
I would recommend this to a friendVery frustrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a chrome book you sold me Microsoft 365; geek advised me that it’s not possible to install on chrome pc. I want my money back. That goes for the webroot firewall.
No, I would not recommend this to a friendNever buy a laptop from Best Buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New computer sucks so bad I can't use this. Probabaly why they offer it for free. Do NOT buy a computer from BEST BUY!!
No, I would not recommend this to a friendsame old Office
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same as always. Wish, however, that I could buy a MS Office that didn't have to be renewed--like I used to be able to. Still have problems with formatting Word documents, especially headers and footers.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your review. We appreciate your feedback and we will pass it along for you. If you need anything feel free to reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Don't like it as well other Microsoft Office prod
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the fact it is a yearly or monthly subscription. Microsoft 2007 was user friendly not like 2010. I only want to use as a word document. .Microsoft 365 didn't open old documents. Why change what's not broken. .it probably works well for others.
No, I would not recommend this to a friendNo Microsoft 365 subscription found
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been trying to get it in the computer I bought and trying to sign in with the email but it keeps saying I never purchased it with this email. Very frustrating
No, I would not recommend this to a friendMicrosoft Office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I find that it is so full of information, that it is hard to navigate the features. I like my older version of office better. I can't find some of the most used components easily, such as font size and color, to design business cards.
No, I would not recommend this to a friend