Customer Ratings & Reviews
- Model:
- QQ2-00647
- SKU:
- 5265900
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Product key
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lost my product key can I get a new one? Was never able to set this up
No, I would not recommend this to a friendOk value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an okay value when purchased with the machine, but I would have preferred a multiple year option instead of having to renew annually at a higher price.
No, I would not recommend this to a friendNot what I expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation instructions confusing. Do not like that renewal is automatic with no idea what cost will be. For one pc, not a very good value.
No, I would not recommend this to a friendit works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate the linking of Windows login and 365. It's annoying and sends messages all the time that there was a problem with the sync.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate your review. We're glad to hear that Microsoft 365 Personal is working for you, but we wanted to help you with the login issue you are experiencing. Please reach out to our Customer Support Team for help here: 1(800)642-7676.
Have a great one,
Nelson
Microsoft Customer Care
Still prefer lifetime copy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good product, obviously. Everyone knows Word and Office in general. However, I do not like paying subscription fees for something that used to be a one-time purchase.
I would recommend this to a friendWhy buy?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this software because I was offered a deal. However, I haven't used it because I run everything through Google now. I won't renew it.
No, I would not recommend this to a friendGeek squad need 2 lines
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad great but I had to make an appointment which meant a second return. Need 2 lines. One for appointments and one who just purchased something and gets in line
I would recommend this to a friendMicrosoft
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not know I could get another Microsoft product better suited to our FAMILY needs!
No, I would not recommend this to a friendRun the other direction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy added with out checking if I wanted it! Bad
No, I would not recommend this to a friendcant find email
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.says i've been sent an email with instructions? cant find it at all
No, I would not recommend this to a friendexpensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is expensive for what it is. I do not use all of the components of MSO 360. I would rather have been able to purchase the programs I actually use.
I would recommend this to a friendPeople like this
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal at the store will go to best buy any time
I would recommend this to a friendI never wanted this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a laptop two separate times. Both times order was cancelled by you. What am I going to do with software without a laptop?
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Julie,
We're so sorry to hear that you are having a hard time with your Best Buy purchases. One great thing about Office 365 Personal is that you can extend your subscription up to 3 years. So you can add the additional copies to your account when you redeem it.
Best,
Nelson
Microsoft Customer Care
Not wild about MS Subscriptions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy MS has gone the subscription route for Office, but when you need to for work, you have to pay the price. Office 2016 is a big step up from 2007 though.
I would recommend this to a friendI have not used it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have installed office and I think it’s fine. However, webroot will not install. Now it’s in the shop.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your review. We'd love to hear an update once you've had a chance to use Office 365 Personal.
Have a great one,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Very Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Office 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card) - Android|Mac|Windows|iOS was bought in store and left overnight (actually, for several days) with the Geek Squad for an additional fee of charge to install and put on the computer- so it would be ready for me for school and work. I've had the computer now several months and it STILL is not allowing Microsoft Word, Excel, etc. (Office Systems) to function on my Laptop. For something that I paid extra to have, and have installed by the people who sold me the product itself, it's very disheartening to not be able to use very important, everyday/daily used programs. I've had to since go through corporate and then they sent me to another 3rd party vendor to try and retrieve this product key that I was never given back, told about, or had installed correctly so that it would be already in the computer system (not needing me to FIND it and type it in).
No, I would not recommend this to a friendNo more Microsoft!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want nothing to do with Office, Microsoft or Bill Gates. Was a teacher who taught Office for 18 years. Too much spying. No Windows 10 either. Going to use Apples Pages instead.
No, I would not recommend this to a friendNecessary tool for organizing and processing data
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Converting to Word from Wordpad made it possible for me to edit my work, to more efficiently access files, and to create a professionally looking book cover for a book of poems.
I would recommend this to a friendNo need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They forced me to get this when i didn't need it. They should be stop offering it
No, I would not recommend this to a friendpretty vanilla. not a lot of bells.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tends to lock up a lot. especially when running outlook. Not a lot of frills. no keyboard backlight. big screen and cd drive are nice.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your review. It sounds like you are reviewing a PC and not Office 365 Personal. If there's a specific issue you're experiencing with Office, our Customer Support Team would love to help you out. As our customer, we want you to be happy with your purchase and our products.
Best,
Nelson
Office Customer Care