Customer Ratings & Reviews
- Model:
- QQ2-00647
- |
- SKU:
- 5265900
Customer reviews
Rating 4.5 out of 5 stars with 38734 reviews
(38,734 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
WORD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the new way it saves documents. It's confusing. I wish WORD would go back to the previous version of saving documents.
This review is from Microsoft - 365 Personal (1-User) (1-Year Subscription - Auto Renew) - Android, Mac OS, Windows, Apple iOS
I would recommend this to a friendRated 3 out of 5 stars
Haven’t been a big fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I am happy with this or not, have always used a different brand so I am still getting used to this program that came with my laptop
I would recommend this to a friendRated 1 out of 5 stars
Install Help?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it more stars if i could use it. Should’ve came with a guide book of some sort.
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friendRated 1 out of 5 stars
Privacy Concerns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend buying this Microsoft Product Key. Instead, go to Microsoft's website and purchase it there. When you buy this card you are forced to swipe a credit card for auto-renewal which you have to go online or call to cancel. The auto-renewal is NOT through Microsoft, you are committing to renew through Best Buy with the disclaimer that the price can change. Also, they have stored my credit card information and I cannot delete it myself so I have to call them and have them do it. I specifically asked the cashier if the renewal was through Microsoft or Best Buy and was told that it was Microsoft. So I recommend Office 365 but not these Product Keys that are sold by Best Buy.
This review is from Microsoft - 365 Personal (1-User) (1-Year Subscription - Auto Renew) - Android, Mac OS, Windows, Apple iOS
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear about the frustration you faced. For Office 365, you should be paying for your subscription through your Microsoft account. To learn more about that, follow this link: https://support.office.com/en-us/article/Turn-recurring-billing-on-or-off-for-Office-365-for-home-c7c0bc32-9744-4acf-9818-815d5c96cc59
Additionally, here's some information on how Microsoft uses product keys for Office 365: https://support.office.com/en-us/article/Using-product-keys-with-Office-365-Office-2016-or-Office-2013-12A5763A-D45C-4685-8C95-A44500213759
Beyond that, feel free to reach out to Microsoft Customer Support Team for assistance, anytime: https://support.microsoft.com/en-us/contactus/
Take care,
Jo
Office Customer Care
Rated 1 out of 5 stars
365 for MAC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software does not work `as well on the MAC as it does on my Dell PC I do not know if the problem is 365 or MAC.
No, I would not recommend this to a friendRated 3 out of 5 stars
I did not use this as much as I had anticipated.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I canceled this program because I did not use it as much as I thought I would. It was due to a life style change.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendRated 1 out of 5 stars
It does not work for !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The seller in the best buy shop told me the program could be installed in the ipad mini I that bought there. But it was not true. So I can not review this product.
No, I would not recommend this to a friendRated 2 out of 5 stars
Lost Leader
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Windows technical support is confused about their own products and most confused how to remedy short comings in their systems. For years now they insist in sending me verifications to a no longer valid email address. The system itself is very possessive and constantly ask me to validate my credentials due to security reasons.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendRated 1 out of 5 stars
i bought a laptop, which is good, i also bough off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The office I bought with my computer does not work, I am planning to returning it because I cant seem to use it. I don't think they registered it
No, I would not recommend this to a friendRated 1 out of 5 stars
Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was never activated before shipment. Now corporate Best Buy is throwing me from department to department and have yet to solve my issue.
No, I would not recommend this to a friendRated 1 out of 5 stars
Microsoft subscription
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive and you have to renew every year, not happy about that.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friendRated 1 out of 5 stars
Not great experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What should of been easy and took nomore than 5-10 minutes was not and took longer. Actually never got it installed.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Tiara,
Thanks for sharing your review. We would love to help you with your installation. Please reach out to our Customer Support Team for help here: https://support.microsoft.com/en-us/contactus/.
Best,
Nelson
Microsoft Customer Care
Rated 1 out of 5 stars
Retired Architect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is not working correctly. Word docs typing jumps around. I am very unhappy.
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friendRated 3 out of 5 stars
Microsoft 365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not activate this as it was only for 3 months. Do not enough to subscribe on a monthly basis
This review is from Microsoft - 365 Personal (1 Person) (3-Month Subscription-Auto Renew) - Android, Apple iOS, Mac OS, Windows [Digital]
No, I would not recommend this to a friendRated 3 out of 5 stars
1 year of office 365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to go with new computer for college student. Only thing is I was disappointed that it has to be renewed annually. I guess that's the new way.
I would recommend this to a friendRated 3 out of 5 stars
Office in emoji language
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use office every day but found this version harder to get started with. There are so many symbols with no categories to guide you.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey MsJM,
If you're still experiencing some frustrations adjusting to Office 365, check out our Training Center: https://support.office.com/office-training-center
We hope that helps!
Sincerely,
Jo
Office Customer Care
Rated 3 out of 5 stars
extra $$$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should be free w laptop purchase. What happened to those days?
I would recommend this to a friendRated 1 out of 5 stars
Too complicated to sign in to Office.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way to complicated to sign in to Microsoft Office. I don’t know if I’m still properly signed in!
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friendRated 3 out of 5 stars
365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Handy programs but should be at least a year subscipition or more since you bought a new computer/laptop
This review is from Microsoft - 365 Personal (1 Person) (3-Month Subscription-Auto Renew) - Android, Apple iOS, Mac OS, Windows [Digital]
No, I would not recommend this to a friendRated 3 out of 5 stars
I remember when....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Office is great program the only reason it's not getting a 5 star is I remember when you bought a program and it was yours not this yearly renewal
I would recommend this to a friend






