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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 38,579 reviews
  • Rated 5 out of 5 stars

    Microsoft please low your prices

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe Microsoft should low their price on the some products after all is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve seen this at other places for $10 to $20 more, so I’m grateful for Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Cool!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made it a breeze to get my laptop setup very quickly. It did a lot of the work for me. It's a subscription but I think it is discounted when you purchase it with your computer. I think the annual renewal rate charges you the discounted price too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you had an easy installation and that it made your computer setup a breeze.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and simple to use. worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Microsoft Office!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is a universal product that is pretty much the standard for any document or presentation you need to create or share. I love that Microsoft always makes it easy to create compatable formats if the version you are using is different from the file you are trying to open! Couldn't live without it on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all Microsoft products it delivers as always. Easy to install and the same functionality in an updated form.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, but I'm not sold on the subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 works very well, but for a home user this subscription model can become very expensive in the long run. Home users don't require to upgrade every new release so the old model may result in substantial savings. If you don't need any of the new features I strongly suggest you to continue using Office 2013 for a longer time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone knows Word is great - It's compatible with so many products and the newer version seems to be even faster, less buggy, and overall great quality as usual. It's a must for my law school work. Only downside is that I'm not a fan of subscription based purchases, but that seems to be the way a lot of companies are going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Use for business. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps gettin better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup following new laptop purchase. Everything works! Enough said!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up and works great for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Office program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the bundle for my daughter when we bought her her new Macbook Pro for school. This was a great deal as we needed to purchase Office for her anyway and it happened to be included in the bundle. Same user friendly program with plenty of help if needed. I ended up purchasing a 5 license key program for work, also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D's review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my "old" files automatically changed to the new formats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This makes the ipad a workhorse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Microsoft Office 365 as a present for my daughter, a college professor. She likes to use her downtime to work on the book she is writing, as well as grant writing. Coupled with a her new ipad and a bluetooth keyboard she can work at a coffee shop, park bench or at her desk. She can easily import or export her documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy and she was very helpful thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, very user friendly and love the touch screen. Picture contrast is great. Highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Back to Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning curve getting back to Microsoft after using Apple. Pleased with the ease of using the system and was fully functional again within days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of the software because it lets you know when it needs to be updated and it's really good quality it the latest features and I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes going to a new computer easy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a good deal on this package when I purchased a new computer from Best Buy. All of my files from my old computer were immediately available on the cloud to be used on my new computer, which was really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must need for computers that enhances productivity.

    I would recommend this to a friend