Customer Ratings & Reviews
- Model:
- QQ2-00647
- SKU:
- 5265900
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Not necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this but don't find it necessary for what I use the computer for. May be good for others who use more programs
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Bonnie,
If you'd like you can absolutely cancel or switch your Office subscription any time you'd like. Login to your Microsoft account, click on Services & Subscriptions, then you'll see options within your account to manage your subscription. For more instructions, follow this link: https://support.office.com/en-us/article/manage-the-account-you-use-with-office-959ac957-8d37-4ae4-b1b6-d6e4874e013f?ui=en-US&rs=en-US&ad=US
We hope that helps to enhance your Office experience!
Sincerely,
Jo
Office Customer Care
Didn't want the monthly charge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use. Too much money. Nice to have but not when they start charging every month
I would recommend this to a friendNot happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not happy with this product added it my computer now I can't add apps. Customer service no help.
No, I would not recommend this to a friendBad Key
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been able to get this product key to work says already used. Very dissappointed.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Lisa,
We're sorry there's an issue redeeming the digital code for Microsoft 365 Personal. Our team at Microsoft Support may be able to help. We recommend troubleshooting the problem with them here: https://support.microsoft.com/en-us/office/get-help-with-product-key-errors-on-office-com-setup-e5064f7b-2a8d-4e77-bd59-f1d828086851
Hope that helps,
Chuck
Microsoft Customer Care
Great calendar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't connect my work outlook to my personal outlook. I still can't. I wouldn't recommend it to a friend unless they know how to set it up.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Nickysdiner. Please contact us using one of these methods; Support Web Portal: www.Support.Microsoft.com . Technical Support: Call 1-877-696-7786 . We apologize for any frustration with syncing Outlook 2016 to your personal account has caused, and we hope this was helpful to you.
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The office suite is not so easy to install if you had one previously. You have to uninstall previous purchases to put in code for new buy.
I would recommend this to a friendListen to the Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Advice was this is what you need and an idiot can install it. I know what you need was the attitude. Wrong. It is the wrong product; so money wasted.
No, I would not recommend this to a friendReally didn't what it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't know what I was getting the salesman did explain it to me but luckily I got my money back.
No, I would not recommend this to a friendMicrosoft 365
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t able to install this program even with the help of Microsoft on line
No, I would not recommend this to a friendOh, the headaches!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are still many problems with Office 365, one month after installing it. I took it to Best Buy, the tech geeks were not able to resolve the problems. I enlisted the online help of MS - which was no help. If your problem does not fit into the predefined choices of possible problems, you are screwed. It was too much of a hassle to get them to understand the many problems. And it is still screwed up. It's extremely frustrating!
No, I would not recommend this to a friendNot a smart purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I wouldn’t have bought this. It expires after a year and down loading a new version was complicated and a hassle.
No, I would not recommend this to a friendExpensive
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How I wish all computers simply come with this. This is very expensive!!! But we have not much choice...
I would recommend this to a friendBought Outlook 365. Very difficult to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed Geek squad to help and even with that still does not function as well as with Window 7 (free by the way)
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Bobby,
Thanks for sharing your review. If you have any suggestions on how to improve Office 365 we would love to hear them. You can provide feedback here: https://aka.ms/AA4rinb.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Wow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't believe they made this a subscription. Anything to make a few extra bucks. Seriously disappointed especially the price of it.
No, I would not recommend this to a friendSubscription?!?!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just wanted a computer to come with actual software to install, not a subscription to keep paying for it. Old School, I guess.
No, I would not recommend this to a friendMS 365 Not worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I followed the steps and it still doesn’t load properly. Unhappy.
No, I would not recommend this to a friendHad to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When scratching off numbers could not read when returned had to pay higher sales tax in my county
I would recommend this to a friendCannot get it working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot get it working. Will not accept my passwords or login and says I have other accounts, I do not.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your experience. Please reach out to our Customer Support Team for help here: https://support.microsoft.com/en-us/contactus/.
Have a great one,
Nelson
Microsoft Customer Care
Expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Microsoft programs for their user friendliness but they have gotten expensive and their only good for a year
I would recommend this to a friendGood system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes time to get use to system. I've had a hard finding document at a later date. I've had a hard time creating pdf files but getting better.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello 1975, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you.