Customer Ratings & Reviews
- Model:
- QQ2-00647
- |
- SKU:
- 5265900
Customer reviews
Rating 4.5 out of 5 stars with 38734 reviews
(38,734 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
I don't like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not very user friendly. i use MS products all day at work and home and this one is not very likable.
No, I would not recommend this to a friendRated 1 out of 5 stars
Claim
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft is charging me $108 when I got the laptop paid a promotion of $49 dlls
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friendRated 1 out of 5 stars
Not compatible with older computers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Annoying that it is not compatible with a Windows 7 computer.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friendRated 3 out of 5 stars
Still Learning
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to learn how to use the office system versus my older Word, Excel, and Power Point.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendRated 3 out of 5 stars
Always good to have
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this and thought I had a year from when I download it not from the day I purchased from the store.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your review. You are correct that your subscription will last for a year from when you activate it.
Have a great one,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 3 out of 5 stars
Full of bugs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some software issue keeps giving me messages that Windows updates can't be completed since I installed the new Office product.
No, I would not recommend this to a friendRated 3 out of 5 stars
It’s ok but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok but having to sign in using internet every little bit is a pain
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendRated 1 out of 5 stars
Purchased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t able to download it went into spa my folder waste of my money had to purchase another
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is awful. I wish there was another product I could buy.
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friendRated 3 out of 5 stars
Its okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since a lot of projects these days need to done in Microsoft files, this is okay to use. It's not outstanding!
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the review. If there's a specific issue you're experiencing with Office, our Customer Support Team would love to help you out. As our customer, we want you to be happy with your purchase and our products.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 3 out of 5 stars
Office 365.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is just ok. Not as easy to use as previous products. Not sure I would purchase again, but may get better as I learn to navigate it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Jabber22, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you.
Rated 3 out of 5 stars
Good product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I miss the days when you bought a laptop and it had certain programs already installed instead of paying for them year after year.
I would recommend this to a friendRated 1 out of 5 stars
I tried to cancel this order but couldn't.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I also tried to change the address, that was not done either. I will never order from you guys again.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that your order has some issues. We hope you give Office a try soon.
Best,
Nelson
Office Customer Care
Rated 1 out of 5 stars
microsoft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this use to be free and it is stupid that i have to pay for this now
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this product i have to renew every year and im not happy about that.
No, I would not recommend this to a friendRated 3 out of 5 stars
Office 365 Personal
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this program for my daughter. Not sure if she has ever used it. Not a big fan of subscription software.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
If you are looking for a version of Office that does not require a subscription Office Home and Student 2019 might be what you are looking for. You can see a comparison of the two versions of Office here: https://aka.ms/AA4rq3k.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 3 out of 5 stars
Software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Software is priced too high, and I'm not going to pay for it yearly. Will not recommend, it's cheaper to buy an older version.
No, I would not recommend this to a friendRated 1 out of 5 stars
didn't download
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get disc to download, and now I'm getting emails saying its expired and I never even used it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Stop making me update
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dislike feeling like I'm forced to upgrade. I understand technology needs to be upgraded but eventually it needs replaced anyway.
No, I would not recommend this to a friendRated 3 out of 5 stars
Easy purchase a bit unclear on instructions
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good price for 365, I would request a little more instruction on how to install and limitations etc.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We would love to help you with your installation. You can find Best Buy's installation help here: https://www.bestbuy.com/site/help-topics/how-it-works-digital-downloads/pcmcat248100050001.c?id=pcmcat248100050001#faq.
We also have installation help on our support page here: https://aka.ms/AA4rin6.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.






