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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38734 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1842 Showing 36,821-36,840 of 38,733 reviews
  • Rated 1 out of 5 stars

    Could not use with my tablet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get this product to work with my tablet. Geek squad could not either. Had to return for refund.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Office for iMac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to use the office apps provided through Apple but they are not compatible with other pcs therefore Office is a must. Sigh

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, hate that it is no longer a one time purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is over priced but I prefer getting the install than the subscription. The idea of paying for it over and over makes my skin crawl

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Computers are confusing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is Microsoft 365??? As you can see, I don't understand much about computers!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      365 is a collection of powerful productivity apps you can use anywhere. Organize your life, expand your creativity, and protect what’s important. Microsoft

  • Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase the Microsoft 365 Personal when I purchased my daughter her new laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a convenient way to get up to date software to desktop or IPAD. I prefer not having to pay for it annually.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would get 5 stars if it was longer than a year!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t Understand why u have to pay yearly for something that you will use for the entire life of the computer!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time installing it on my laptop. I had to call Microsoft to help install it. I have to have Office 365 due to work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was not easy to get the different files to come

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing a cover letter and was not easy for a posted job in my area. Missed the due date because of the problems I was having.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    somehow never got registered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy another package for 149.00 afater I kust spend 79.00 for the first one. disappointed wth first purchase

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Provides Microsoft office products for use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to crazy about having to renew each year for a product that can be purchased and loaded on to the computer for a one time price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I hate subscriptions!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See summary. I wanted my Outlook but it looks like Microsoft wants payments every year. Boooo

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Program OK, install stinks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took over 3 HOURS to install this program. Installation used up all my data for the whole month and went into overage. THAT STINKS!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the applications are very slow and not user friendly as the past ones were.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    to much online needs for this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product required me to leave home several times in order to active and register online.....ugh!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its microsoft....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing has changed ( for the most part) since windows 2000. Great they made it prettier... same basic stuff.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I don't like that you have to repurchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of 365. Having to repurchase it every year is ridiculous. But unfortunately there are not a lot of other options.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pain to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 new laptops as well as 2 Office 365 programs and had issues installing the office program on both of the laptops that I purchased.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We apologize for any frustration installing it caused and hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    office365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of time waste of money. No one in the store helped with this. Go to the apple store to buy it.

    No, I would not recommend this to a friend