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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38734 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1849 Showing 36,961-36,980 of 38,733 reviews
  • Rated 3 out of 5 stars

    Adequate for office user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Office application for iPad works okay but it doesn't work as well as on a Microsoft computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Might be good but useless to me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t end Up needing it once I bought the type of computer I bought.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Excel is not working effective Oct 10, 2020

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today, October 10, Excel is not opening. I cannot access my excel files.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Neil,

      Thanks for your review. We recommend that you reach out to our customer support team for help.

      Hope that helps,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 3 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated program that always came free with a new PC. Now you have to purchase it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK product, doesn't allow for Read Receipt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unhappy when I found out that Office 365 does not support read receipt on MacBook.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Got it free with laptops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives tons of helpfull small software, i got it for free and i cant quite complain much its really nice!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft sucker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like paying 70 a year and having to be online to use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't recommend. Just pay the $150 flat rate to get it for the lifetime. You end up paying more every year .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I like older verision better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not seem to be user friendly. I have a hard time getting it to do stuff, I could do quickly on Office 13

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Simmyscoot, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rated 2 out of 5 stars

    Love the program, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t understand why you only get 1 year at a time. Disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Highly over rated/ recomended. Should have bought.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have bought one price version. 12 month year by year is overpriced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lousy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription is very difficult to upload and i still cannot use my subscription.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kirk,

      We would love to help you get Office 365 Personal installed and running. If you need help with the installation we have a troubleshooting page here: https://aka.ms/AA4rin6. It will walk you through how to fix common errors users run into during the installation.

      If you need more help feel free to reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Could be more user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been difficult to learn, way to complex to be used easily.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Micorsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh it’s ok. It’s definitely not a necessity I need in every day life

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most likely going to get open office after subscription ends. Too much to need to pay yearly for it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cane with phone purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product key does not work stating that it has alreasy been used.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I miss the old way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guess we can't go back in time, but I miss disc for software. Still getting used to the new interface.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    to complicated compared to old office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    liked the old office better and you didnt have to renew and purchase every year

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always enjoyed MicrosoftXP Office.However i'm not happy with the annoying sign⬆️ emails.Boo!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    failed in installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it back to Best Buy and they could only offer me another of the same for it, so I lost the purchase price

    No, I would not recommend this to a friend