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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 38,578 reviews
  • Rated 5 out of 5 stars

    MO365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very reliable and great for many different tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Microsoft Word, Excel, and Power Point for school. This product had it all and then some, plus I got a great deal! 15 months, instead of the usual 12 months. Everything works perfectly with my Windows computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office for home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked as expected. It is great value for a home office setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great value, Like to have a physical copy of my license in case I lose it from purchasing online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used word and it works great so far. I have a lot to learn will rate again later

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product and all of my previous files transferred from my older computer. Not real thrilled about having to renew annually.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very capable but hard to master

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who had only worked with desktop computers and Windows Vista, I found the learning curve on this to be a long ladder up and down, with an inflection point at the top the size of a quarter. But for anyone born in this century, it will be a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary software suite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase and installation of the software was easy to use and seamless. Valuable software that is necessary to my business. An outstanding library of templates that you can use to create your own business documents. All in all very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet... I bought it think my old one was expired.. it say that I could save and use it when the old expires...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a laptop and the software came at a discounted price. Installation was easy. The program is easy to understand. It is a very great product. Grab yours, you won't be disappointed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a problem to install.Works great with windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver when working from home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many people right now, I am working from home and I didn't have the full capabilities needed to accomplish many of my job related tasks. Once I installed Microsoft 365, it made life tremendously easier, and it was as if I was working from my office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ExcellentProduct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my granddaughter who is home from college during this Covid19 pandemic. It is was one of the missing pieces to her sudden adjustment to having to totally go online for her classes. This allowed her to transition almost seamlessly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad your granddaughter was able to transition so smoothly with Microsoft 365 Personal.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and add promo code. Works well Mac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for what we need to be able to work on my laptop and phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing since sliced bread AND sliced cheese! To have ink shipped directly to your door and never run out is amazing in itself, but there's more.......it's less expensive than going to the store and getting it myself. This is truely something to get excited about! All printers should have this option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's already active and working on my new laptop. Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office is great, the install... not so much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me preface this by saying, I like Office, I use it constantly at work and at home. That being said, do NOT buy this version if you intend to use the pre-loaded Office Home 1-month trial that comes on most new computers. When the month ran out and I tried to install this version I kept getting errors. 2 calls and nearly 2 hours on the phone with Microsoft tech support and the best suggestion they could offer was that I should pay to upgrade to Home, because that would work. I didn't want the version. Why should I pay for the use with 5 computers, 5 tablets, and 5 phones when I only need Office for 1 of each? I finally got someone on the phone who managed to fix the issue, but it was a giant pain and I'm not too happy with how long it took to fix. I've recommended Microsoft products to a lot of people over the years, but I'm going to have to re-think that in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - 365 Personal (1 Person) (12-Month Subscription) is very easy to use and to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need these programs to use on my new laptop. I have transferred my old files and need them to be able to open my old files.

    I would recommend this to a friend