Customer Ratings & Reviews
- Model:
- QQ2-00647
- SKU:
- 5265900
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Could have done with out it but still good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still wait for it to install in my computer and it's been like two weeks since I bought it
I would recommend this to a friendAs expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as Officd should, but disappointed about the required annual subscription cost.
I would recommend this to a friendGreat price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price on BestBuys end. However had problems downloading due to having to switch laptops. Microsoft has been no help and I’ve been dealing with the issue with their technical support team for a month now. This review reflects the product made by Microsoft. Not anything on BestBuys end.
No, I would not recommend this to a friendwhy the subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice that it came with my tablet, but I would be happier with something that I didn't have to renew.
No, I would not recommend this to a friendok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does what it is required. I Didnt need it though, :(
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad that your 1-year subscription to Office 365 for personal use has been working as expected. We're here to help you make the most out of your subscription! Explore all Office 365 has to offer with these tips and tricks, as well as tutorials: https://support.office.com/office-training-center?redirectSourcePath=%252fen-US%252farticle%252fexplore-training-b8f02f81-ec85-4493-a39b-4c48e6bc4bfb.
Thanks for leaving us some feedback, we appreciate it!
Kind regards,
Jessica
Office Customer Care
Won’t down load
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t down load freezes and locks up computer. I’ve tried 3 times.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Sammy,
We're sorry to hear that. We would love to help you figure this out. Please reach out to our Customer Support Team for help here: https://support.microsoft.com/en-us/contactus/.
Best,
Nelson
Microsoft Customer Care
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay, didn't realize it was only for 30 days. I thought the lap came with internet security.
No, I would not recommend this to a friendfair deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item is ok. Salesman didn't disclose that it was for 1 year only.
No, I would not recommend this to a friendGood stuff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.highly recommend for software needs. You won't be disappointed
I would recommend this to a friendMS OFFICE have to have it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have it so I picked it up with this small Laptop we bought. Now I am mobile!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there!
We're happy to hear that Office 365 is helping your mobile lifestyle! If you ever want to learn more about the mobile capabilities of Office 365, check out this link: https://support.office.com/en-us/article/Capabilities-of-built-in-Mobile-Device-Management-for-Office-365-a1da44e5-7475-4992-be91-9ccec25905b0
Thanks for joining the Microsoft family!
Sincerely,
Jo
Office Customer Care
good software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After microsoft system was back up, installing the software was easy
I would recommend this to a friendDunno
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I din’t know how to feel about this, I’ll have to purches a license next year
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Fritz,
If there's a specific issue you're experiencing with Office, our Customer Support Team would love to help you out. As our customer, we want you to be happy with your purchase and our products. Feel free to contact our Customer Support Team whenever you want at this link: https://aka.ms/AA4jrpj
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Feedback
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really have gotten a chance to really dive into this product.....Thanks
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Spencer,
Thanks for the review. We have a help page of tips and tricks for you as you are diving into Office. Office tips and tricks page here: https://aka.ms/AA4r1mp.
We'd love to hear how you like it as you get more experience.
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Microsoft
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not download. Thinking this is a scam. Do not recommend.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your experience. We would love to help you with your download. You should have received an email from Best Buy with instructions. If you followed those instructions and still need help please reach out to our Customer Support Team for help here: 1(800)642-7676.
Best,
Nelson
Microsoft Customer Care
Scratched too hard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just be careful scratching the back I scratched it so hard I couldn't use the card
No, I would not recommend this to a friendWould not work unless online.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not give me refund nor were they able to fix the issue.
No, I would not recommend this to a friendI have not received it I need an answer I have tri
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not received it I need an answer I have tried by all means
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that you are having trouble installing Microsoft 365 Personal. Best Buy emails out the instructions on how to start your download. We recommend you start there and look to see if you have an email from Best Buy.
Hope that helps,
Nelson
Microsoft Customer Care
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased with HP touch screen all in one. The PC had problems and had to return with my "bundled" purchased which I understood could be returned as a bundle which did not happen . Never got to use the product because of the return and was told that I could not return this software with my "bundled" purchase. So now I have this software that I can not use without the purchased of another PC. My receipt stated I purchased as a bundle and could return within 14 days of purchase which Best Buy did not honor on the software. I go to Best Buy because I thought I would get good advice on what to buy, but in this case, I got stuck with $54 of software that I cannot use.
No, I would not recommend this to a friendNothing special because I only use word
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only use word. Not much to say about the product or customer service
I would recommend this to a friendHat e it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Give me the disk version anytime over this vastly overhyped pile.
No, I would not recommend this to a friend