Customer Ratings & Reviews
- Model:
- QQ2-00647
- |
- SKU:
- 5265900
Customer reviews
Rating 4.5 out of 5 stars with 38734 reviews
(38,734 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Still in the works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an initial hiccup installing due to some updates on the back end
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your installation experience. If you still need help finishing the installation please reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 3 out of 5 stars
Not the best..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The subscription service saves you a couple bucks but disables some features when offline.
I would recommend this to a friendRated 3 out of 5 stars
Kind of liked my old Office better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting used to it but was comfortable with the old one, change isn't always better.
I would recommend this to a friendRated 3 out of 5 stars
Returned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The business didn't need it so it was returned...........
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendRated 2 out of 5 stars
Frustrating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not as easy to use as it should be. I have two computers for a reason. Some things it is real convenient to have networked together but other things I need to have separate but this new system of Microsofts does not allow that separation. Shouldn't have to pay yearly either. Shows their greed.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
If you even want a file to not be stored in your included OneDrive account, you can save it to your device instead and it will only be accessible by that device.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 3 out of 5 stars
Ok if you need just for one person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok I thought it was going to be more helpful in being able to save forms
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendRated 3 out of 5 stars
Experience review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is ok but automatic renewal and cancellation is painful to deal with
This review is from Microsoft - 365 Personal (1-User) (1-Year Subscription - Auto Renew) - Android, Mac OS, Windows, Apple iOS
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jodo,
Thanks for sharing your thoughts with us. Just to let you know, you can get the same great benefits of Office 365 without paying for an annual subscription. Switch over to Office 2016 and you'll only pay once for the same great software.
To learn more about the differences between Office 365 and Office 2016, follow this link: https://support.office.com/en-us/article/What-s-the-difference-between-Office-365-and-Office-2016-ed447ebf-6060-46f9-9e90-a239bd27eb96
Thanks for being a part of the Microsoft family.
Sincerely,
Jo
Office Customer Care
Rated 1 out of 5 stars
I could never get it loaded.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never could get it loaded and should get my money back.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friendRated 3 out of 5 stars
Prefer actual over 365
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It serves its purpose, but I prefer using the actual over this.
I would recommend this to a friendRated 3 out of 5 stars
Windows
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like being pushed into a yearly subscription.
This review is from Microsoft - 365 Personal (1 Person) (3-Month Subscription-Auto Renew) - Android, Apple iOS, Mac OS, Windows [Digital]
I would recommend this to a friendRated 3 out of 5 stars
Useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this office 365 works it's pricy and it only works for one computer!
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
You can install it on other devices, you just need to follow the steps outlined here: https://aka.ms/AA4rq32.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 2 out of 5 stars
Not happy with yearly subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not know i was purchasing a yearly subscription.
No, I would not recommend this to a friendRated 3 out of 5 stars
More bells and whistles office product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Learning curve required. Prefer a non web based product but similar transition 2003 to 2010
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello kaf1, Office 365 is installed to your PC just like traditional Office. It can be used offline and online so its not just web based software. For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you.
Rated 3 out of 5 stars
Office 365 addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added this service to my surface Pro 6 to intergrate with my office email.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendRated 2 out of 5 stars
I don't recommend this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are too many changes that seem complicated to learn from the last windows release. It seems that it was designed to have a lot of information on the desktop at once which I don't need. Make sure to ask the sales person more about the product before you buy. I'm sure that there is a better intended user than me.
No, I would not recommend this to a friendRated 3 out of 5 stars
not a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not a fan of whatever company works for Microsoft that tries to upsell you on more stuff
I would recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought two and neither of them worked and of course no refund once scratch off ..
No, I would not recommend this to a friendRated 3 out of 5 stars
So So.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to own my own license (and box) rather than annual subscriptions.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey BC,
Thanks to Office 2019 perpetual licenses, you can own your own Office license with a one-time purchase. If you're curious to learn more about the differences between Office 365 and Office 2019 packages, check out this link: https://support.office.com/en-us/article/what-s-the-difference-between-office-365-and-office-2019-ed447ebf-6060-46f9-9e90-a239bd27eb96?ui=en-US&rs=en-US&ad=US
Thanks for being a part of the Microsoft family.
Sincerely,
Jo
Office Customer Care
Rated 3 out of 5 stars
Little disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dislike upselling. This software should already be included with this product.
I would recommend this to a friendRated 1 out of 5 stars
Unable to download
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have tried three times to download. Have been unable to do so. Will call and ask for assistance.
No, I would not recommend this to a friend






