Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38734 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1869 Showing 37,361-37,380 of 38,733 reviews
  • Rated 3 out of 5 stars

    To complicated to use and understand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft needs to make this product simplier to understand and use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not that familiar with program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with a free trial I am not that familiar with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not being a wiz kid on this stuff, find it not as

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this product gets easyer to use as time goes by

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too many problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but problems sick getting the computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not really using as my son does not need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used too much memory for my son not using. he is game

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult to download

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to download it and was not able to do so because Microsoft said the product code had previously been used. Was on the phone with Microsoft for about two hours trying to resolve the issue. Once downloaded it works fine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy the version that does not expire within a year so this was no good to me. For someone who does not need access to the programs frequently or necessarily beyond a year I'm sure its fine but I think it not good for most people.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Was free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it free with my iPad. Haven't really found a use for it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay to have. Can not access it for now. Maybe later.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not familiar with program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily picking up knowledge to make this program useful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good software.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software does what I need it to do. No complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    haven't really got into the program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have yet to really get into the program and really work with it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sure, why not

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as part of the bundle. Not sure if I would pay for it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello samo, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    Word Online

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues getting the program installed on my new PC.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't know don't use it don't understand what its for

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to load

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to use it yet. More than we need.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't had to use it & hope we wont. Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a little less worry if something does go wrong

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new "temporary" Office is not a good deal for the consumer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Office 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the programs available when I need them However, for the amount you pay for some of these machines these days, I just wish they would come pre-installed with this software like the good ol' days. Paying for this software each year just isn't right.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not receive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been meaning to contact Best Buy because I never received a code for this product. The laptop was purchased for my grandson for school and it would be nice if he had software on it that was useful.

    No, I would not recommend this to a friend