Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38734 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1870 Showing 37,381-37,400 of 38,733 reviews
  • Rated 3 out of 5 stars

    Microsoft

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subscription process benefits Microsoft. CD's are preferred

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it seems ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not use to windows 10 yet but the program seems good so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It in my opinion is not as good as the older editions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. We will see when i have to renew.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only 1 year

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was permanent but it was needed for school

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 could not be installed on my MAC. I attempted to install according to the directions and access was denied. I immediately received a call from tech support and was asked to allow them access to my computer. I was told that I needed a patch and it would cost me 59.99 to install. The Best Buy representative did not inform me that I had to pay to have 365 office installed. This was very misleading and I'm very disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Throw in

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to the tablets and came with the bundle!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok product , not sure why MS canceled the memebership.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Misleading Subscription Term

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required geek squad to install. Agent left anti virus programs on my computer which continually interrupts my computer. Also deleted one on my programs without my permission. Extremely disappointed that program subscription starts when purchased rather than when installed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HAVE NOT USED IT MUCH

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE USED THE MS OFFICE FOR A LONG TIME AND HAVE UPGRADED AS FAR AS THE 2007 VERSION. A RECENT HARD DRIVE CRASH WIPED OUT MY CONTACTS, ETC AND THE 365 HAS SOME CHANGES THAT SLOW MY PROGRESS AND I HAVE NOT HAD TIME TO TRAIN MYSELF. I'M SOMEWHAT DISAPPOINTED AS A RESULT.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello MICK, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    Ehhhh...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. Nothing special just stuff for work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't recommend it difficult to upload all of the software

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx good ..,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that good

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly use Excel and use a lot of vba subs & functions. The vba more often than not doesn't work, so I end up using my previous version of office, which is no longer supported but runs my vba without issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Office365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to sure about renewing this every year, Costly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's Windows

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's necessary so I paid for it. It is what it is.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Office with a twist

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love office and most of us have to use it for one thing or another, what I don't like is that I'm spending money to rent it not own it. We're being forced by Microsoft to update every now instead of just buying the boxed program and installing it on all of our systems. not cool....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase and worked for our situation for college

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product good, but thought it was for 5 users

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we bought this one , I want the one for 5 users!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not user friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had a hard time figuring out how to install

    I would recommend this to a friend