Customer Ratings & Reviews
- Model:
- QQ2-00647
- |
- SKU:
- 5265900
Customer reviews
Rating 4.5 out of 5 stars with 38734 reviews
(38,734 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Renewal schmewal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product used to be purchasable and should be still at a reasonable price for those of us who only need to use it less than 5 times a year. I hate having to pay an annual renewal!!!
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Merrie,
We also offer a one time purchase option called Office 2019. You can compare our products here: https://aka.ms/AA4rjwu.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 2 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I was under the impression that this was going to be free office and I was getting a deal, but it is limited to one year free :( then you have to buy it. I could have gotten that through my college.
No, I would not recommend this to a friendRated 2 out of 5 stars
It's a good program
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There maybe betters ones out there for a better price. Honestly. It's the only one i have used since I was in school and I got this one because i needed to update mine from 2007
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the review. We love hearing from long time users. We think you will find that Office 365 Personal has some great features like the 1TB of OneDrive cloud storage and the ability to have it installed on multiple devices.
Have a great day,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 1 out of 5 stars
Read the small print. No good on Chromebooks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was advised by the Best Buy salesman that Office 365 would work with the Chromebook I was about to buy. I found that apart from the very basic functions, almost everything else was not available. After further research, I established Office 365 is not compatible with the Chromebook. Partly my fault. Should have read the small print on the packaging which does not say it is compatible with Chromebook.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your review. We just wanted to let you know that you can sync your Office 365 Account to the Office apps on your Chromebook by following the steps here: https://aka.ms/AA4rinm. That will allow you to access your files that are stored in your OneDrive cloud storage.
Best,
Nelson
Office Customer Care
Rated 5 out of 5 stars
mS office
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful product, was easy to install. Flawless service.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friendRated 2 out of 5 stars
Does not operate without internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this a fair review because you can't use it without internet. I use this for a small church that does not have internet access. I think you should still be able to use this program without internet.
I would recommend this to a friendRated 2 out of 5 stars
OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed that this program needs to be renewed each year. I thought I would buy it once and be set. Shame on me for not reading the fine print!
No, I would not recommend this to a friendRated 1 out of 5 stars
BUY SEPARATE FROM LAPTOP PURCHASE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a Microsoft account, do not buy this. I purchased this because I wasn't sure if my Microsoft had expired or not and although my receipt shows a discounted price, I did not know it was considered a "bundle" and when I discovered I did not need it, I was not able to return it to get my money back. I was told if I returned both the card & laptop, I may not get the discount I did for my laptop. So now I'm stuck with the card and it's valid for one year - what a waste of money!!
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the review. We appreciate you walking though your experience and giving valuable suggestions. Just so you know you can always add the additional Office 365 purchase to your existing subscription. Here's how to do it: https://aka.ms/AA5opd6.
Best,
Nelson
Office Customer Care
Rated 2 out of 5 stars
poor pricing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The program itself is great just not fair that you have to pay to renew it every year if you want to keep it. Not like before when once you get it you dont have to worry about whether your still going to have it ot not.
No, I would not recommend this to a friendRated 1 out of 5 stars
NOT FOR SOMEONE THAT DOESN'T KNOW HOW TO USE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GOT THIS WHEN MADE FIRST PURCHASE, HAD TO EXCHANGE COMPUTER SEVERAL TIMES, FINALLY UPGRADED COMPUTER FOR 116.00 MORE, I DIDN'T KNOW HOW TO USE THIS PROGRAM, AND ONE OF THE CLERKS TOLD ME TO COME IN AND THEY WOULD SHOW ME, I WENT INTO THE STORE AND THE MAN SAID THEY CHARGE TO DO THAT, WOMAN THAT WAITED ON ME AT FIRST, GAVE INPRESSION THAT THERE WOULD BE NO CHARGE TO SHOW ME....SO I HAVE A SYTEM THAT IS PAID FOR AND I HAVEN'T LEARNED HOW TO USE YET. SUGGESTION, DON'T BUY IF DON'T KNOW HOW TO USE, AND THEY DON'T SHOW YOU AT TIME OF PURCHASE.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not what I wanted.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't realize that this product was only good for a year, that I wasn't getting the program to keep. I returned it.
No, I would not recommend this to a friendRated 1 out of 5 stars
product sucks down load system sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the course of trying to down load the product a pop up appeared stating the product could not be down loaded and to call a eight hundred number to resolve the issue So I called, it cost me another 130.00 dollars to have the issue removed an the product down loaded to my computer. I will never buy another product like that again. I had to take the computer to Geek squad to go thru computer remove unwanted programs that were installed on the computer by the outfit that dealt with the issues. That left me without my computer for a week. lesson learn.
No, I would not recommend this to a friendRated 2 out of 5 stars
365 what is good for!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not see 365 benefit as of yet, maybe before my 15-month subscription ends I will see it!
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friendRated 1 out of 5 stars
This is a joke...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were buying a laptop and the salesman told us we could get $20 off Office. Sounded like a good deal so bought it... sales man did not give me the one time purchase card but the one year card! Got home and read the card and was very annoyed and it got taken back! Why pay yearly for something you can buy for the price of a little over two years subscription and get it forever!? Plus the salesman was very incompetent in giving me that to start with!
No, I would not recommend this to a friendRated 1 out of 5 stars
You can't cancel it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They make it impossible for you to cancel this after the first year is up.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't know I get free Microsoft from school
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know I could get free Microsoft from school. So the guy told me it is recommended to get it and I bought it and cant return ):
I would recommend this to a friendRated 1 out of 5 stars
over priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.please look for free alternitives first and if there is nothing out there that works for you then by all meand spend them means on this software.
I would recommend this to a friendRated 2 out of 5 stars
Good product Bad return policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this with a computer for my wife not knowing she already had a subscription. They won’t allow you to return it to the store. Only buy it you’re sure you need it.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Charlie,
If you're looking to manage your Office 365 subscription, this link contains everything you'll need to know: https://support.office.com/en-us/article/renew-office-365-for-home-58f3d0f8-15c4-4ad8-8c5f-16d682e8b545?ui=en-US&rs=en-US&ad=US
Feel free to reach out to our Customer Support Team should you need more assistance.
Sincerely,
Jo
Office Customer Care
Rated 2 out of 5 stars
Necessary evil
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Furious that this is now a yearly price. I use it rarely now that I am retired, but I cannot find an old copy to use. This is a rip off!
This review is from Microsoft - 365 Personal (1-User) (1-Year Subscription - Auto Renew) - Android, Mac OS, Windows, Apple iOS
No, I would not recommend this to a friendRated 5 out of 5 stars
Great upgrade-Sleek and Fast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently upgraded to this 14" HP laptop and the size difference is fantastic. It fits perfectly in my bag and feels much more modern than my old, bulky device. The screen is crisp, and it handles all my daily tasks without any lag. Highly recommend if you need something portable!
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend






