Customer Ratings & Reviews
- Model:
- QQ2-00647
- |
- SKU:
- 5265900
Customer reviews
Rating 4.5 out of 5 stars with 38734 reviews
(38,734 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a much better product to deal with on disc. Hate the download version!! No choice if you want office.
No, I would not recommend this to a friendRated 1 out of 5 stars
Subscription required
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft has messed up requiring an annual subscription for Office.
No, I would not recommend this to a friendRated 1 out of 5 stars
Aparently only for US territory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this product and there's no warning saying that this only works in the USA. So I haven't been able to redeem the code, so for me was a waste of money and the CS from BB just say talk to Microsoft and Microsoft says there's nothing they can do talk to the store. So I am in the middle of nowhere with 50 dollars less. Not a happy customer.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendRated 2 out of 5 stars
365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping this came with the app for my phone very disappointed that I can not sync my calander
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Heidi,
You definitely should be able to sync your Outlook with your Office 365 Personal subscription between your personal computer and your mobile device. For assistance troubleshooting this on your own, we suggest you read through the information at this link: https://support.office.com/en-us/article/troubleshoot-installing-office-35ff2def-e0b2-4dac-9784-4cf212c1f6c2#bkmk_bussetupmobile
If that doesn't resolve your issue, please reach out to our Customer Support Team: https://support.microsoft.com/en-us/contactus/
We hope that helps.
Sincerely,
Jo
Office Customer Care
Rated 2 out of 5 stars
Office 365 Personal (1 Person) (12 Month Subscript
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont´n want the suscripción office 365 personal more , please .return my money
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendRated 2 out of 5 stars
Get family
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have just wanted with the family deal. Learn from my mistakes
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendRated 2 out of 5 stars
Office by Microsoft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like this product. I miss having my former Microsoft Word. I will need a tutor to navigate Office 365.
No, I would not recommend this to a friendRated 1 out of 5 stars
Outlook not operable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outlook not operable/ for emails. don't like mail installed with windows 10
No, I would not recommend this to a friendRated 1 out of 5 stars
Windows continues it's decline with aggravation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are few positive improvements and countless new worthless features. Poor choices and not worth the money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Annoying Necessity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate the new subscription style service that Microsoft now offers and that seems to be common place when it comes to any type of program. I used to be able to just purchase Microsoft office suite and be done with it however now you have to pay every year for the "updated" version? It sucks but I need it to get through my last years at University so I will grudgingly pay for it.
I would recommend this to a friendRated 2 out of 5 stars
It's okay, however . . .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.. . . I down loaded this software about a month ago . . . yet my computer did not process it appropriately?! .. .
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello PDiddy. Thank you for posting a review. We appreciate your loyalty to Microsoft and will gladly provide you with assistance at a time that’s convenient for you. Please contact our Customer Support through the Support Web Portal: www.support.microsoft.com . We apologize for any frustration the Office 365 installation process has caused, and we hope this was helpful to you.
Rated 1 out of 5 stars
ratings
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lost the activation keys when I moved to Sedona the week after I picked it up. Microsoft can't replace it and continues to tell me to activate it. I reach Best buy at all and when I finally get a warm body I get disconnected. It there an email or something.....Can someone help me? I hate giving 1 start ratings.
No, I would not recommend this to a friendRated 2 out of 5 stars
Poor Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buggy right out of the box (no surprise). If you need it, buy it. Look for alternatives.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your review. If there's a specific issue you're experiencing with Office, our Customer Support Team would love to help you out. As our customer, we want you to be happy with your purchase and our products.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 2 out of 5 stars
I didn't like Pages, so I tried Word for my Mac.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really haven't needed to use it yet. I'm disappointed that my 2008 Mac cannot use the latest features of Word.
I would recommend this to a friendRated 2 out of 5 stars
Received with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I got this with purchase of my computer. I wish it wasn't a cost every year to maintain
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
If you're looking to still use Office without the annual renewal fees, check out Office Home & Student 2019! You'll have the program for as long as Microsoft supports it with a one-time purchase including Word, Excel, and PowerPoint. To learn more about the differences between Office 365 and Office 2019, follow this link: https://support.office.com/en-us/article/what-s-the-difference-between-office-365-and-office-2019-ed447ebf-6060-46f9-9e90-a239bd27eb96?ui=en-US&rs=en-US&ad=US
We hope that helps and thanks for being a member of the Microsoft family!
Sincerely,
Jo
Office Customer Care
Rated 1 out of 5 stars
Overpriced and keeps requiring a signin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The subscription model will cost substantially more than in the past. Moving to the WordPerfect Corel suite of office products. Between Windows 10 - a nightmare and privacy invader - and MS Office, I never want to see another MS product again. Also requires sign in to office products each day and sometimes several times in a day.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jack,
Thanks for your review. We're always looking for ways to improve. We would love your feedback. You can leave it here: https://aka.ms/AA4rinb.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 2 out of 5 stars
Great Product! Buy every year!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems with install, had to bring in my computer, long drive in, not good timing.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Sorry to hear that you had a hard time with your installation. We're glad you like our product. If you need any help in the future feel free to contact our Customer Support Team whenever you want here: https://aka.ms/AA4jrpj.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 1 out of 5 stars
Only for 1 year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Irritating that you have to repurchase the subscriptions each year.
No, I would not recommend this to a friendRated 2 out of 5 stars
Did not work so had to revert to Office 2011
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excel didn't work properly so Microsoft had me load Office 2011 which is fine except that I already owned it.
No, I would not recommend this to a friendRated 2 out of 5 stars
This is a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now because of the fact that computers don't come with this for free anymore your almost forced to purchase
I would recommend this to a friend






