Customer Ratings & Reviews
- Model:
- QQ2-00647
- SKU:
- 5265900
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
I demand the refund of my $39.99
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have paid $39,99 for installing new Office and I have been trajo g to use excel and can not even open my excel files, there is no installation and worst I can not access my files
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We recommend that you reach out to Best Buy, since you purchased it here, for help.
If that doesn't work reach out to our Customer Support Team here: https://aka.ms/AA4jrpj.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
why pay every year?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.use a normal one with one fee and access your files online,
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello FMCC, Paying for a yearly subscription to Office 365 really depends on what your needs are. With Office 365, not only do you get fully installed versions of Word, Excel, PowerPoint, Outlook, OneNote, and more directly to your PC, but you also get it on your tablet including iPad, Android, or Windows, plus your smart phone. Includes 1TB cloud storage, call any mobile and landline phones with 60 monthly Skype minutes and ongoing access to updates to the latest versions of Office. We hope this was helpful to you.
It sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I scratch it off to get the code part of the number came off and I'm not able to activate can't seem to find anyone to help I called Best buy and Office and no one will help so Best buy and Office suck
No, I would not recommend this to a friendNot yet downloaded
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not yet been allowed to download as Microsoft says "I turned on two-step verification for the Microsoft account." I don't believe I did this, but now I cannot download this product until April 10th.
No, I would not recommend this to a friendThis is a trap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The auto renew stinks. The computer is junk and is unused. I’m not sure how to get out of this Microsoft auto renew vortex.
No, I would not recommend this to a friendNot necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is not necessary for your computer unless you are apart of a business or work in a field that requires you to make/have lots of data. for a college student it was not needed for me
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Raquel,
Thanks for letting us know what you think - we really value customer feedback as it helps us be better for you. As a student, we'd love to help you through school! So, if you end up sticking with Office 365, we want you to know that we've got great resources and tools to help you out. Here's one of our best for school-goers using Office: https://www.microsoft.com/en-us/education/students/resources/default.aspx
We wish you the best in school and in your future!
Sincerely,
Jo
Office Customer Care
Worst Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reminds me of the cartoons of Boy Scouts dragging old ladies across intersections to fulfill their good deed quotas. Complicated beyond reason...and way beyond intuitive. Worst purchase in recent memory.
No, I would not recommend this to a friendVery Very hard to cancel
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it will sign you up to auto-renew. No one have a clue how to cancel the subscription. had to request a new credit card just to avoid the recurring charges.
No, I would not recommend this to a friendFrustrating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My product code was partially scratched off. I was told to call Microsoft, who couldn’t help me either. Will have to buy a subscription. Very annoying after I bought several items that day.
No, I would not recommend this to a friendDont like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This office product lacks a lot. I'm used to office XP that gives you everything and web printing. This subscription sucks I will not renew or ever buy products like this from Best Buy
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Diane,
We're sorry to hear Office 365 isn't wowing you. If you ever want information on reverting back to Office XP, this link may be helpful to you: https://support.microsoft.com/en-us/help/325671/description-of-office-xp-service-pack-2-sp2
Take care,
Jo
Office Customer Care
So much junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft should allow an ala cart option + charge accordingly. We need office +/excel. Now we have 10 other things on the computer we will never use + have to deal with all the unwanted updates.
No, I would not recommend this to a friendI have not been able to download
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure why i need this doesn't apple have something similar? I have not been able to download this. It states i need to have os x 14.10 or greater
No, I would not recommend this to a friendCan’t register
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I follow directions and attempted to register with the number on the product I bought but the computer won’t except it. I am in had time to take it back to the store yet
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jen,
We would love to help you get up and running. Have you checked out our installation troubleshooting guide here: https://aka.ms/AA4rin6? If that doesn't work we encourage you to reach out to our Customer Support Team for assistance: https://aka.ms/AA4jrpj.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Plan foiled as suprise gift for college student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for college bound granddau. Can't find product key on pkg. Best Buy nor Geek Squad can help. Money wasted and no recourse. Order info says product no longer available. Awful
No, I would not recommend this to a friendUgh!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was already covered under a previous subscription that I also bought at Best Buy. I wish they could have checked/confirmed and advised me not to purchase additional coverage at this time.
No, I would not recommend this to a friendOutlook a waste!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to uninstall Outlook and reinstall 2007 could not use new version and it took me days to accomplish this including loosing half a month of emails. Wish I had never purchased this package.
No, I would not recommend this to a friendEHHHHH...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It froze a lot, and it claimed unresponsive. Downloading, installing, and setup was difficult and slow.... I would reccomed though. It might of just been me.
I would recommend this to a friendCan’t review couldn’t enjoy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were unable to use this software due to issues with the laptop for which the manufacturer attributed to the software.
No, I would not recommend this to a friendUpdated Office 365 subscription
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Office 365 subscription with my new laptop. It took me a while to get used to the new look but I found a tutorial that make it easy!
I would recommend this to a friendGood product if you need the MS Office Suite
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to load and get up and running on new computer. Works as it should.
I would recommend this to a friend