Customer Ratings & Reviews
- Model:
- QQ2-00647
- SKU:
- 5265900
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
useless product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it together with a computer for a friend. had to return the computer, but got stuck with this product. obviously nobody told me that this could happen.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Mike,
We recommend that you reach out to Best Buy to see if they will help you return this since you no longer have the computer you purchased it for.
Best,
Nelson
Office Customer Care
BE CAREFUL WHEN ORDERING WITH A COMPUTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful when ordering this with a computer, if you return the computer, you will likely not be refunded for this even if you don't use it!!!
No, I would not recommend this to a friendFunctional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like (well, HATE, actually) being limited to an annual "rental" of the software. Will revert to older version, or alternate product, at end of first "subscription" period.
No, I would not recommend this to a friendOffice personal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would not load onto compter- I will getting an exchange for both items, As I am sure, since I just bought and now having to use my other computer- I be there later in the day, or tomorrow.
I would recommend this to a friendVery unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I get to pay $50.00 every year for a product that is not too easy to use, (I still have a tower from 2006 so I can use the windows xp) and this is supposed to be better? Very unhappy
No, I would not recommend this to a friendCouldn't use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't install. Travelled to Nigeria before trying to install. Works only in USA. Was not notified even when I said I was taking it to Nigeria. Had to buy another one
No, I would not recommend this to a friendMonopoly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My biggest gripe is that, you now have to pay for renew 360 every year. That is such a joke! Better to just use an older version and not have to keep paying for it over and over again!
No, I would not recommend this to a friendCaused a pop up every two week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I put on computer and a week later and this week a box pops up virus click to fix Microsoft number is in India and when I ? Them they hang up I had to pay geek squad to remove virus and it happened again
No, I would not recommend this to a friendDead End
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have never been able to activate the product. The BB instructions do not work. I immediately get an error message that I need to go to Settings blah, blah, blah, blah.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Paul,
What you're experiencing is not what we want for our customers. So we can get you successfully set up with Office, please contact our Customer Support Team for personalized assistance at this link: https://support.microsoft.com/en-us/contactus/
We wish you well.
Sincerely,
Jo
Office Customer Care
Disappointed it's one year and you have to pay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are some things that should be included in basic computer use and I feel that Microsoft office, PowerPoint etc should be just that. Upset that I have to pay again for another year.
No, I would not recommend this to a friendAuto renew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in the Winter Garden Store and nobody told me about auto renew. In terms of software, is the best one.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear you didn't know about the auto renew. We recommend that you reach out to Best Buy for help with that. We're glad you think our Office is one of the best.
Have a good one,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
New laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item is useful and helpful, it is easy to use and user friendly ( especially for those not techy)
I would recommend this to a friendAbsurd set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to have my IT person set up Outlook-I still have not been able to use this Office-I am disgusted with MS -they make each Office version so different than the previous it is absurd
No, I would not recommend this to a friendHappy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to order and buy. Also was a great price. Able to use my email for my computer
I would recommend this to a friendDisappears from computer and cannot download again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the past Microsoft Office was easy to use. I've had problems with Word from the beginning. I can use it, then it tells me to download the software (again).
No, I would not recommend this to a friendStill have not uploaded.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reason not uploaded is product support is non responsive and will not call back. Said they would call back in five minutes but that was a week or so ago. Thinking about returning everything
No, I would not recommend this to a friendOffice 365 Personal had expired,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I typed in the code for Office 365, I got a message that it was expired. How bad is that? I just bought it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Your code should not be expired. We recommend that you reach out to Best Buy for help since you purchased it there.
If that doesn't work you can reach out to our Customer Support Team for help: https://aka.ms/AA4jrpj.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Did not receive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DID NOT RECEIVE IT!WAS NOT IN THE PACKAGE with all the other products I ordered, Please, can anyone get in touch with me? I'm trying to sort this misunderstanding.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are 100% certain what issue you're experiencing but, we want to help. Contact our Customer Support Team at the link provided and tell them what you're experiencing: https://support.microsoft.com/en-us/contactus/
We hope that helps and thanks for your patience.
Sincerely,
Jo
Office Customer Care
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson told me this program would convert PDF file to word Document and it did not I asked three times to verify. I had to buy another program on line to perform the function.
No, I would not recommend this to a friendPaid $50.00 for nothing!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Office would not download on my Chrome Book. I paid for this software for nothing. And I cannot get a refund.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We'd love to help you with your installation. We have a help page for installing Office on Chromebooks here: https://support.office.com/en-gb/article/how-to-install-and-run-microsoft-office-on-a-chromebook-32f14a23-2c1a-4579-b973-d4b1d78561ad.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.