Customer Ratings & Reviews
- Model:
- QQ2-00647
- SKU:
- 5265900
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Evidently my Office 365 Key Card was not activated prior to delivery. Two phone calls and nearly two hours later, Microsoft was able to activate it over the telephone.
No, I would not recommend this to a friendDon't by for a Samsung tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to install on my S4 tablet. Unable to finish installation due to an error. Took tablet to Geek Squad, they could not help me. I just wasted $70.00.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Dennis,
You should be able to use Office 365 on your tablet as long as it is running any of the last 4 major versions of Android and has an ARM-based or Intel x86 processor. If your tablet meets these requirements, you can try troubleshooting your issue using our diagnostics tool: https://diagnostics.office.com/#/
You can also contact our Customer Support Team for personal assistance at this link: https://support.microsoft.com/en-us/contactus/
We hope this helps.
Cheers,
Jo
Office Customer Care
very hard to find things
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the geeg gang loaded my new computer, they erased all of my very imporant documents,as well as all , my saved emails, and my complete address book. Very poor job!
No, I would not recommend this to a friendoverpriced piece of crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so unimpressed with the way new computers are being packaged. This lasted a year, was super slow and hard to figure out, and definitely a waste of money!
No, I would not recommend this to a friendDidn't download, not using.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't download this "free trial". I have no desire to use it, nor do I have any interest in paying a monthly rental. Sorry. YVMV
No, I would not recommend this to a friendNot happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't understand the discounted Ofice 360 was only good for a year. Didn't know they had such a thing. Thought I was buying the full package. Not happy about that.
No, I would not recommend this to a friendNot good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I tried to use it, it told me that I needed to take it back to the seller to register it. I would like someone to contact me
No, I would not recommend this to a friendinternet security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.entered the code, it’s invalid, keep calling the store for about 2 1/2 hours, sooooo hard to reach customer service, and nothing happened, waisted my time
No, I would not recommend this to a friendEasy to Install and Works on All My Devices
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Office 365 Personal subscription has been very convenient. Activation was quick, and I like that I can use it on my laptop and phone. Word, Excel, and Outlook run smoothly, and the cloud storage is a nice bonus. It’s a good option if you need the full Microsoft Office suite for everyday work
I would recommend this to a friendWindows 365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish they would tell you that it has to be renewed every year when they sale it to you instead of saying this is what you need when you ask for windows
No, I would not recommend this to a friendBoo!!!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been able to use this product. When I enter the code it tells me the product is unable to be installed. Money wasted.
No, I would not recommend this to a friendOutlook would not connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not connect to work email server. Returned computer within return policy. Microsoft 365 that I’m not using is still pending a credit for 3 weeks.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Paul,
We're sorry to hear you dealt with such a frustrating situation. If you haven't yet, reach out to our Customer Support Team. They'll be able to chat with you about what's going on and hopefully get you a happy ending. Contact them here: https://support.microsoft.com/en-us/contactus/
Take care,
Jo
Office Customer Care
keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed with the keyboard letters being to light, I literally need to be in the dark to see letters on keyboard.
No, I would not recommend this to a friendTime out problems!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problems w timeout errors. Not a techie, why not fix it before people get it home & it errors out! Office seems to work,,,, hard to tell w timeout problems. FRUSTRATED!!
No, I would not recommend this to a friendWorthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Free card with laptop purchase did not work. Removed tape and key code came off also. When tried to swap card at store was told have to Call Microsoft.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that some your key code became damaged before you were able to install Office 365 for personal use. Please contact Microsoft Support here: https://support.microsoft.com/en-us/contactus/.
They will be happy to help you try to sort this out as soon as possible!
Kind regards,
Jessica
Office Customer Care
Microsoft 365
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this with my new 14 inch laptop. Program works well.
I would recommend this to a friendThe annual "renewal" is $25
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like paying $50- $70 for one year, one computer use and then $25 annual.... ongoing. The renewal amount / charge was not spelled out in the description.
No, I would not recommend this to a friendDidn't work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After being on phone a long with Microsoft and Best Buy, I was not able to get subscription to work. I called and they said I needed to bring in card and computer
No, I would not recommend this to a friendDidn't need...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad told me Office was free through college. I wish the salesman would've let that tidbit known, since we told him we were purchasing it for college...
No, I would not recommend this to a friendDidn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return because it was not activated. They gave me another one. I ordered online because I didn’t want to travel and I had to travel to return it.
No, I would not recommend this to a friend