Customer Ratings & Reviews
- Model:
- QQ2-00647
- SKU:
- 5265900
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Very Complicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got Microsoft Office for school, and still can't figure it out.. It say she i Downloaded it but won't come up on my computer at all
No, I would not recommend this to a friendSoftware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was never able to find the code needed. Please help
No, I would not recommend this to a friendDon’t purchase a renewal
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why do I have to keep paying for it. Too much money.
No, I would not recommend this to a friendcheck the Geek Squad work before you leave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad kept my computer overnight and did not install the software.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Tom,
If you need help getting Office installed please reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Easy download
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for personal use or office. Very easy to download.
I would recommend this to a friendNever installed it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t install it. Don’t like the idea of renting it a year at a time. Won’t use it. Bill Gates isn’t rich enough already?
No, I would not recommend this to a friendstinks...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.why is it a SUBSCRIPTION?? I thought I purchased it! I don't even know how much I am billed for the AUTOMATIC RENEWAL!!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Office 365 Home, Office 365 Personal, and Office 365 Business Premium are annual subscriptions of Office software. Our subscription models come with access to cloud storage, software sharing amongst devices and users, real-time access to Microsoft feature and security updates, and access on mobile devices.
Office Home & Student 2019, Office Home & Business 2019, and Office Professional 2019 are desktop versions of the software that you only pay for once. Our desktop versions don't have real-time access to feature and security updates and offer a smaller scope of Office suite apps versus their Office 365 cousins.
To learn more about the differences in Office software, follow this link: https://support.office.com/en-us/article/What-s-the-difference-between-Office-365-and-Office-2019-ed447ebf-6060-46f9-9e90-a239bd27eb96
For any Office 365 subscription, you'll be charged a renewal fee when your subscription time is up. You can check on the status of your subscription within your Microsoft account. You can also renew, switch, or cancel your subscription within your Microsoft account. To learn more, follow this link: https://support.office.com/en-us/article/Manage-your-subscriptions-for-Office-365-operated-by-21Vianet-FA4EA95E-F457-4516-AAEB-406712C986B0
The renewal fee you'll be charged should be listed on the product page you purchased Office 365 from or, on your receipt. If you need assistance with locating that, Best Buy should be able to guide you in the right direction.
We hope this helps to clarify any confusion and we wish you the best.
Take care,
Jo
Office Customer Care
It is what it is
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you need, but nothing you want, a subscription service for office products. Yuck.
No, I would not recommend this to a friendhow can I cancel this subscription?
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not cancel my subscription on this Office 365 Personal
I would recommend this to a friendCould not get it to install. Can not cancel.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to install repeatedly. No luck. I'm trying to cancel now - one year later. Still no luck.
No, I would not recommend this to a friendDid not work properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to install 3x. Finally had to get Microsoft on phone and into my computer to get Excel program to work. Very frustrating experience!.
No, I would not recommend this to a friendcancelled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have cancelled this item! Please don't charge me for it!
No, I would not recommend this to a friendNot good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crazy installation. Do now waste your money, the clock is ticking even if you don’t use it.
No, I would not recommend this to a friendThe Future
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great software easy to use. great!!! Desktop has never been so innovative it's great to use easy you don't even need to surf the web to search sites and apps super easy.
I would recommend this to a friendUseless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It wouldn’t allow me to use this. It said there was already one on the new computer.
I would recommend this to a friendWindows
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased windows and code would not work. Tried to gain assistance from windows and the ‘geek squad’. Absolutely useless
No, I would not recommend this to a friendOkay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay it was hard to download and my code would not work. I suggest not to buy it and use google docs
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate your review. We're sorry to hear your installation wasn't the experience we would have hoped. If you need help in the future, please reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
big disappointment
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not use the product code that was supplied to me. This was a a big inconvenience.
No, I would not recommend this to a friendWouldn’t work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to refer it online because the code was in valid. Therefore I had to spend another 99.00.
No, I would not recommend this to a friendReliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best experience with the item. So reliable and works well with my Hp laptop. Easy installing it with the provided key. A complete and ready to use Microsoft 365
I would recommend this to a friend