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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38555 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 38,554 reviews
  • Rated 5 out of 5 stars

    Quick and easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. All MS 365 features available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has performed well. The MS365 software package is littered with advertising, I paid a substantial sum to buy it. It would be like purchasing a ticket at a movie theater only to discover that ads interrupt the movie every 15 minutes,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    K's review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can now create and delete various lists and so many other things. Everything is very professional looking. I had no idea how easy it would be by using Microsoft 365!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop - it's exactly what I was looking for. Easy to set up. Easy to use. Ordering and picking up from the store was easy. The young lady working the counter at the store was very nice and friendly. I was desperately in need of a newer, updated laptop and this one fits the bill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is an essential tool for modern productivity. Its apps like Word, Excel, and Teams run smoothly and sync perfectly across all my devices. OneDrive’s cloud makes it easy to securely access my files from anywhere. Excellent performance, constant updates, and collaborative features that truly make a difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package for me.... I get to load it on my iMac and my iPad!!! I can shuffle data from one to the other via Microsoft One Drive.... Great product! Easy to load and updates are FREE (for the one year subscription)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My subscription to Microsoft Office 365 worked great. I purchased last minute and installed it at the airport. When I reached my destination I finished the setup and my granddaughter was ready to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy upload

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to upload the program on my laptop. Also, I was able to use the key and have the program work on my current desktop. Microsoft Word is a key program to have when writing papers. It is annoying to convert page documents in order for the other person to be able to open my assignments. My only complaint is I wish the membership was longer than 18 months. This can get expensive. Not all schools like mine cover the cost of Microsoft 365. That means I have to pay 2.5 times in order to have the program for all 4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wss upgrading from Office 2000 so it was way past due. For $69 a year this is a steal. The 1T of storage price, word, excel, power point and a whole lot more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to download all the applications to my laptop, but work great after. Microsoft products are nice to have on the ready. $10 off the annual subscription is also a nice savings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product, hate annual renewal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but wish it was a one payment and done, annual renewals are ridiculous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft true user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a true Microsoft user. I tried Apple but I just felt it was too complicated. So when I bought my Lenovo laptop from best, for a steal, I knew the Microsoft 365 would complement my new laptop. It was a breeze downloading as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Old Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Microsoft since elementary school. This was easy to install. So far I've only used Word and Excel, but no complaints with either.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Great to hear that you're enjoying your experience with 365! Thanks for sticking with us for so long.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Requisite software to operate effectively.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this software if you intend to get full service from this PC, specifically it allows to prepare letters and spreadsheets if you want to be productive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good deal at first the sale associate gave me a price ok I will get it when he rang me up it was a different price I said it is a higher price if u buy a laptop it is that price no that not what u told me u gave me a price he said I was wrong that not right I ask him to get his manager he said he is going to say the higher price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - 365 Personal 100% Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product, easy to use and excellent compatibility with Co-pilot.100% recommended for buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The price was a value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to download. A super 15 month value, keeps your programs running smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PhillipKim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Microsoft 365 for my college work as well as professional and personal. It works great and easy to use. I am a writer, and the program is user friendly. I would recommend this produce for anyone professionally or personal use as well as college students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. It was easy to install and use. I would recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Software Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be hard to believe but your computer does not come with what many would consider basic software. Computers have long since progressed beyond just typing letters but finding out it does not come with some type of word software is highly dubious. Some might point out it comes with an expanded notepad software and I defy anyone to use it for anything more then a grocery list. Most new computers come with a one year subscription to this product which is how I got it. It is nice but not being able to just buy it but rent it is something I will have to consider when my year is up. This year long subscription comes on a little plastic card where you have to scratch off to reveal a number to redeem it online. BE VERY CAREFUL when scratching off the covering film, if you damage the card or scratch a number rendering it unreadable you might be out the purchase price. If this happens Best Buy will tell you its a Microsoft issue and Microsoft will tell you its a Best Buy issue. I got lucky, I think, that because I am a registered Best Buy Rewards Member that I got an email with the code reminding me to redeem my product. With out this I would have been out of luck. I like Microsoft Software but the idea of renting their product every year versus just buying it is not something I am sure I can do, at the end of the year I will have to make that decision or take my chances with one a several free office software products available online.

    I would recommend this to a friend