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Customer reviews

Rating 4.5 out of 5 stars with 38184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 38,183 reviews
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Microsoft 365 so this is a no brainer and is the only product that I consistently purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delighted with my purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for years with probably the original version. Was reluctant to try the updated but have had no problems whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was already used to this feature with my previous laptop. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office license purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Excellent assistance by Best Buy team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program. We use this for home and office use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need anything through Microsoft office, excel, word, etc.. get this!!! Comes with so many and SUPER easy to download and use..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install and use the Microsoft 365 on the new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It's fast, easy and the screen is nice and big. I'm a little older, and this was a very easy laptop to learn. It has lots of bells & whistles. I'm very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy assessable, reliable and convenient to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. I would highly recommend for computer upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing PC apps

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying Microsoft 360 software is a smart investment for individuals and businesses alike. With its wide range of productivity tools, such as Microsoft Word, Excel, and PowerPoint, it allows users to create, edit, and collaborate on documents seamlessly. Additionally, the software offers robust security features and regular updates, ensuring a reliable and efficient computing experience. Boost your productivity and streamline your workflow with Microsoft 360 software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soon off to College.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and is something needed for college freshman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Microsoft Word, Excel, and Power Point for school. This product had it all and then some, plus I got a great deal! 15 months, instead of the usual 12 months. Everything works perfectly with my Windows computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS office is easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS office is easy to use and the microphone/ dictation feature in word makes typing documents faster, and the cloud makes saving documents convenient (2 things office has needed for a long time)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the feedback! We're happy to hear that you enjoy using the dictation feature and saving your work in the cloud.

      Have a good day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365 personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to create Word documents, PowerPoint, and Excel spreadsheets without complication, making my work/class life much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disappointment with Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is Microsoft. But lost lifetime but now I have to pay subscription yearly. Not Best Buy’s decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have this program but it expired. I repurchased it because it is an excellent program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson - redirected my thinking - when he explained the differences between computer security programs. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tracking my budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying Microsoft Office that was loaded on my laptop. I mainly purchased it to keep track of my expenses & monthly budget with the excel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 11 computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were great and my computer is outstanding.

    I would recommend this to a friend