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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 38,578 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 Personal 12 month subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a reasonable price. Geek Squad technician installed it at the store while I waited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office is essential!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s hardly any respectable company these days who doesn’t need the Microsoft office suite. Easy to use, good price and versatile!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use Best Buy to get this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want Microsoft Office, Best Buy is as good a place to get it as any for personal use. Price is more competitive than buying direct from Microsoft and as good or better than other resellers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teacher upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and easy to use app! For school my wife is satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use. So diversified in applications

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft Works for many years. 365 is just a new updated and expanded version. Love the product and will continue to use. Very easy to use all elements of the product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Betty,

      Thanks for the review, we love hearing from long-time users! We're so glad you're a fan of Microsoft 365 personal and hope it continues to meet your needs.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Smiley

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy for the representative that helped me...well appreciated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WORKS WELL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOES WHAT I NEED FOR BUSINESS USING WORD AND EXCELL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi-Purpose Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product Microsoft 365 is good because I have it for two reasons not only for programming but also used for securing from the scammers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble making a new folder and items I put in a folder goes to the wrong folder. Also can't move it to the right folder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much more!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with my Microsoft 365 personal I can do so much more that what I thought. It's Amazing!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they had better deals on software . I think this really should be offered for atleast 1 year when u purchase a new laptop or atleast 6 months. But it is what it is . Product does what is suppose to and is needed .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been an improvement and I’m enjoying the upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for college student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! My son bought a Mac Book for college. He needed Microsoft Word for a school project. We bought the Microsoft 365 Personal online. He had the code within minutes-downloaded to Mac Book and never missed a beat in class.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that that you are finding Microsoft 365 Personal to be a great product.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best plan for those of us who work and study. Perfect to develop our projects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed and reliable microsoft software easy toninstall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office - it does everything I need it to do. I use word and Excel almost every day for my home-based business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lenevo laptop addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted these for new laptop since my old notebook had them and i was familiar using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Happy to have Microsof 365 on my new PC. Best Buy installed it and using it often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a computer class on Microsoft Office in early 2004! I got over my apprehension with computers then. This software package is really good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to work and easy to understand. Would recommend to family.

    I would recommend this to a friend