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Customer reviews

Rating 4.5 out of 5 stars with 38184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 38,183 reviews
  • Rated 3 out of 5 stars

    Super Challenging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft works hard at confusing non-techie people like me. It would be so helpful if they would do their upgrades and still keep the basic navigation icons and system in place. Instead, they create a whole new look and make it super challenging to find the most basic "buttons" to push, e.g. the "settings" button. Is there one?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Easy to install. Works well. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP labrop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product and best services. I love to buy my home appliances from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family subscription is better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is really good. But when it comes to the Personal type of subscription, I am not very sure about the value for money, it seemed a bit expensive for a single person to pay. Instead, take the Microsoft 365 Family subscription and share it with 6 friends and it will definitely cost you much lower maintaining the same benefits of the plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very capable but hard to master

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who had only worked with desktop computers and Windows Vista, I found the learning curve on this to be a long ladder up and down, with an inflection point at the top the size of a quarter. But for anyone born in this century, it will be a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed on every laptop I’ve ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. A necessary tool for any laptop or computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed this product!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves these programs and helps me function with my personal business daily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer - upgraded MS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new laptop and decided to upgrade to latest MS Office. Had been using MS 2003 which is really outdated but worked. Product has all the latest and greatest features a business or college student would need. More than I require but it is there if I need it. I do community work so some of the enhanced functions might come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An useful Microsot 365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products, I am so happy with their performance, they could be used for your personal issues or a business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product that offers a lot of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase to go along with the laptop and needed for work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for Microsoft office product highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ExcellentProduct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my granddaughter who is home from college during this Covid19 pandemic. It is was one of the missing pieces to her sudden adjustment to having to totally go online for her classes. This allowed her to transition almost seamlessly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad your granddaughter was able to transition so smoothly with Microsoft 365 Personal.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Lifesaver when working from home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many people right now, I am working from home and I didn't have the full capabilities needed to accomplish many of my job related tasks. Once I installed Microsoft 365, it made life tremendously easier, and it was as if I was working from my office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The MUST software tool for ALL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 365 is a wonderful Microsoft product that everyone should have on their computer devices. I highly recommend it to all types of computer users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is easy to install and use as well. I recomend to everyone to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft word is a necessity for a college student this package deal has worked out so great for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased this feature and only have to pay a yearly prescription for the bundled software. It has been working for me so far, this been over a month. Worth the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Debs Wim

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't as easy as informed to load on my computer & new laptop. I'm not computer savy and they should make things easy for people like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Office on my new laptop. This works as designed. No issues at all.

    I would recommend this to a friend