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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38736 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1921 Showing 38,401-38,420 of 38,735 reviews
  • Rated 5 out of 5 stars

    Tracy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pairing with the laptop to allow for access to all necessary applications.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it hard to navigate, the directions aren't clear

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    User Friendly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my MacBook Pro. I've been using it in my school homeworks and projects. I always get good reports using MS Word, Excel, and PowerPoint. Super user-friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you. They have patience to explain and go through the issues.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    365 install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer stopped working completely after 365 was installed. I cannot activate the key code. My computer is completely dead. This item was installed by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office..... Hey, it's got Excel!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, it's MS Office. Almost everyone uses it. You know what you're getting. 5 Stars. Would recommend. Also I'd also give two thumbs up if that is what you'd prefer. Either way, it's MS Office. Yaayy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for daily basis usage.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Office is more improved than the last version. I used it on a daily basis!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and efficient to receive the product. I appreciated the reminder to download it on my new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft bundle renew

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, its microsoft so it's never been a problem but I prefer to purchase through Best Buy because if I have any questions I can actually talk to a human.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A full year subscription of MS Office

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Office came with my Asus Tablet and worked very well. I can't complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Microsoft 365 all the time. If I get to a place I am not sure how to use. I use the Help to figure out what I need to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for what i needed for my small business.. and very reasonably priced. I use Best Buy for ALL of my technology needs!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great value for the price

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this subscription you get to install any of the Office office products on all your devices and be signed in to 5 at the same time. You also get 1TB of One Drive Cloud storage. That is a pretty good deal for the cost in my opinion. Additionally, you get 1 month free if you set up recurring billing for Office 365 Personal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Barbarji

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to install. The help that Best Buy provide when you face a problem is excellent. I was able to download and install based on the steps provided. Very clear,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having options and the programs give me PowerPoint aling with word,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Community Support Specialist

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to have Microsoft 365. I could not do without those. This makes my job easier especially since I own a self-employment business.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Computer operator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my last three computers form Best Buy, but this will be my last one. I purchased the computer, $100 for a year of Microsoft, then the $200 service plan so I could get everything transferred off the old computer to the new one. Three appointments later I still did not receive the results I was looking for (a new computer that worked and had the information from my old computer). I was then told that for an additional $200 Geek Squad would come to my house and make things work. Next computer I will go to a full service computer retailer and hopefully avoid all of the stress Bext Buy caused.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well on Mac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on 2015 MacBook Pro with El Capitan and iPad with iOS 9.3. Have had some problems integrating Apple and Microsoft services on the MacBook, the services integrate well on the iPad and iPhone. Have had no problems so far using workbooks and documents created with Office 2010 on Windows 10, but have not tried a .xlsm workbook yet. I purchased an activation card (not just a code). When attempting to activate I accidentally went to a site which looked like a Microsoft site but was a phishing site. I think that site harvests activation codes and sells them online to people who end up not being able to activate and are then out the purchase price. Highly recommend purchasing from BB or other known reliable source and when activating be certain you are on the correct Microsoft Office site.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer! Love Apple products!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer! I am still learning because I am coming from a windows computer. However, I have had an iPad so it isn’t a huge change, yet I still have a lot to learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved Microsoft Office. The new version is great, but similar to the previous version. Only thing I hate is have to renew yearly to use it. I would prefer to own it outright, but not have to pay a huge price to do it.

    I would recommend this to a friend