Customer Ratings & Reviews

Great little machine. Loads webpage fast and the cloud storage works like a charm.

Seeing so much improvement in Microsoft Office since I first started using it back in 2007 it gets better and helpful for school and work projects.

I have ud=sed These products before but this version is easier for me.

Value for money and is suited for students or home office.

Always used Microsoft 365. Has always served me well.

Sucks and u need to keep updating it and over priced u can get it online cheaper and better.

Excellent.........................................

Great product. Very intuitive. Excellent value. Easy to use.

I cannot understand this program for creating flyers, downloading photos from my phone. Etc. need. A tutorial on Microsoft ,365. For dummies, cannot find one.

Were basically paying for the new year edition, but it does the job. Needed to get it for school. A must have for every College Student

Already had Microsoft 365. On-line re-new never worked so I had to call. Spoke to representative about re-newing but instead, he just changed my credit card info and cancelled my subscription. I had to start from scratch and place a whole new order. Unacceptable.

Excellent product, fas instillation, will renew as need

Great value on product, new updates make it easier to use

Just was the latest MS office product. Few changes that are good a few that are irritating!

Not a bad price. Easy to set up. Easy to utilize!!

DO NOT purchase this if anywhere in the product title or description it offers the 15-month promo for a usual 12-month card! When I joined Best Buy Total last year, there was an amazing sale where I could buy a 12-month membership and get an additional bonus of 3 months. However, after 15 months, I was charged $87.49 for the upcoming year. This would be a prorated price with 3 more months added on to the $69.99 price. When I contacted Best Buy, they told me that it was because I would be paying every 15 months. However, my subscription page CLEARLY shows they plan to charge me $87.49 again in 12 months. You may get 3 months for free at some point, but in the future, they will charge you for 3 months that will go to waste and will continue doing this until you cancel.

Too expensive and it should already be included in price of laptop.

This came with the laptop and i love it. I not expert in computers and is so helpful that this come with my laptop

It’s a wonderful addition to have for your MacBook.

Summary, if you want to upgrade or renew, nothing but problems with going through best buy. Store employees provided incorrect information, call the customer support number if you want to waste 5 hours of your life. Tried to file a complaint with customer service and asked for case #, they tell you that you will recieve it after you hang up and they will not hang up until you do. Really? I guess they have a script they work from in the offshore call center. Even more bitter considering I purchased a $700 computer also and i was trying to upgrade to family 360. Yes, Iwas trying to give them more money. Needless to say they won, I gave up and I dont have the 360 I wanted but I now know that best buy isnt the store it use to be and I will make sure to spread the word.