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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38736 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1930 Showing 38,581-38,600 of 38,735 reviews
  • Rated 5 out of 5 stars

    The Best Productivity Suite on any platform

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried Google, Apple, and a plethora of other free or inexpensive suites and none of them come close to Office. Especially now that you can get it for FREE from Microsoft for any mobile device, this is a no brainer. If you subscribe for $99/year - which includes multiple PCs or Macs - you get unlimited Storage. I now back up my iPhone and iPad to Microsoft OneDrive for free.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    x

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not allow for non editable docs to be opened. major problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ. Does what it promised. Great value

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 360

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program wasn’t helpful to use, having difficulty using it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I ended up returning this item because my fiancé got a free subscription from school. Will have to purchase it next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installs as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with most Microsoft products work as advertised. I only wish Access is available for the iPad as well. Installation was a snap.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad online and Office 365 Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were numerous issues loading it onto my computer. Particularly, WORD, and OUTLOOK. I actually think I didn’t need to purchase this and the geek squad representative just thought it would be an easy fix. It wasn’t. Three online geek squad reps couldn’t get it to load correctly and the entire experience was exasperating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Annoying it’s in the cloud — but it works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frustrating that it’s in the cloud now, but product still works the same.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mistake

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not purchase this item. This was a mistake on someone's part. we purchased the one time ...the techs need to read the instructions carefully or else get the facts from the customer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY MSOffice from 3rd Party like BB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY - CANNOT BE USED AT THIS MOMENT IN TIME! I bought this item from BestBuy on the Cyber Monday sales (2018) and it was a good price. I bought it with a new HP laptop. I went to set this up using the Key provided by Best Buy and it did not work. Yes, I followed the instructions, and Yes, I made sure I entered all information correctly. Etc. The error offered another link to try and it also did not work. I went to Support and read through what I could find there. No answer helped. I went to Chat with MS. At first the person kept telling me to take it back to BestBuy. I asked if they could please confirm that the problem was with BestBuy not activating the Key before I took the time & effort to haul my purchases back in to stand in line there and go through it all again with them. They could not verify whether or not the Key had been activated - which is a failure in my opinion. In this day and age of electronic information. And, he said to take it back to Best Buy, again. THEN... he finally said that it was a "bug" that was known to exist with MSOffice being sold by Third Parties such as Best Buy, that the MS Engineers were aware, and that they were still figuring it all out. Ok, so problems happen....but MS what are you going to do about it, why wasn't this communicated to Best Buy & the Third Parties, and ... what about those of us who are consumers of said product? What are we supposed to do? We spend all the $ and time figuring it will work and are given erroneous advice like just take it back to Best Buy. I never did get an answer to that question from the MS Chat tech. He offered no solutions - not even to email me when they resolved the bug. And he cut off the Chat before I could ask. So - in the end, it was not very helpful. Don't know if I can even get a refund...or perhaps a discount with purchasing it online/not through Best Buy. So - save your $ and time. If you are going to purchase MS Office, order it online through MS; don't go through a Third Party supplier. Even if you don't have the specific problem I had, you may be stuck with them pointing fingers at each other if there is a problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Office 1 year 1 PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, should have bought with more devices

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft 360

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product not bought with best buy, not sure why im being asked to review it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if it's the online interface, or the fact that it's running on windows 8.1, but there's quite a lag in opening the documents compared to older versions of office.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Friend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely difficult to activate - still not on - Apple in not intuitive

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, i got it with printer purchase. Nice offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't function on my computer without this personal subscription. Great purchase. Easy to install. Very navigable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy way to get Office!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is such a standard now and Microsoft has made it super easy for home users to have a professional experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have got the one year office subscription for my mac and it is been so good to have office at such a cheap price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for first time users and students.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software can be slow at times. Good for first time users, and students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Known product at great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Known product at a great price. Installed by Geek Squad in 30 minutes while I shopped. Made it very simple.

    I would recommend this to a friend