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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 38,578 reviews
  • Rated 5 out of 5 stars

    Family subscription is better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is really good. But when it comes to the Personal type of subscription, I am not very sure about the value for money, it seemed a bit expensive for a single person to pay. Instead, take the Microsoft 365 Family subscription and share it with 6 friends and it will definitely cost you much lower maintaining the same benefits of the plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process is a piece of cake. This product requires paying annual subscription fees which is OK by me to ensure I keep the most current version in my system. This is our first year trying this but so far no issues. I would not recommend this because I do not have enough experience with the product yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice easy to use laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new laptop and office software but thought I was buying the full software not a yearly membership that has to be renewed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress relief

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes everything so much easier! I was on the fence about it but in order to just skip all drama about having technical difficulties turning in assignments online... I now have access to every format possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good offer with the membership provided by Besy buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to the family plan product and did not use the individual plan. The family plan has worked great to this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cloud Storage is the Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 has all the great features of Office with the addition of cloud storage, or OneDrive as Microsoft calls it. Not only are Office files backed up to OneDrive and available from any computer anywhere (even on computers that don't have Office), but also other documents, such as pictures, videos, music, and files from non-Office applications (although the latter won't open unless the host computer has the software on it). When I priced separate cloud storage and a single-user version of Office, Office 365 gave more bang for the buck. I do not regret my decision.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Will,

      Thanks for sharing your review. We're happy to hear that you are loving the OneDrive space. We love it too.

      Have a great one.

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Dr Ved Shravah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and great service. Salesperson was patient, knowledgeable and caring. They happily installed my software on my computer. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did all the work and were extremely professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the options that are offered with this soft wear. It’s Al’s easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Bag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop bag the color lightweight easy to carry by hand or shoulder not to bulky just perfect fit, and it was on sale even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Obsession with excel

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love me some excel. I have an odd obsession with creating spreadsheets. I have used for years and absolutely love this product!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Microsoft Office but with extra features.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just Microsoft Office with extra features. It has everything that you need and it is going to be helping you in many ways. Overall, this is a good investment you can make because it will make your life easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MartinD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps popping up after installation for a renewal date of October 2025, installed a one-year plan in August of 2025, very strange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serving the purpose for which it was intended.In good shape

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I didn’t think much of it because I thought I wouldn’t really need it or use it but that changed when I was told to write a 15 page essay. Definently came in handy especially when I was on the move and I could edit my essay on my phone when I was away from my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased addition one year subscription along with purchase of HP OmniBook laptop. Discount was provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal Microsoft appa

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my life ez . The Rep who was there helped to buy a lap top n also this product that saved my time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't be caught without!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using personal office 365 for a couple of years, My family would be lost without it. A very productive and free of adds, I would recommend Office 365 if purchasing or just want to change to a better home office software package!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software! I like the fact that the program is always up to date.

    I would recommend this to a friend