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Customer reviews

Rating 4.5 out of 5 stars with 38223 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 38,222 reviews
  • Rated 4 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's less complicated than it used to be, but how many other options are there? I am not a computer geek so I don't know. It was recommended, I bought it, the laptop is satisfactory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    back on the keyboard again…hooray for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item is perfect for me in every way… my son gifted this to me as my other laptops were outdated and troublesome… this product was recommended to us by a nephew of mine who owns three microsoft laptops… the sleek look as well as the comfort of the keys and the solid build were also selling points… i am so pleased to have resumed my use of a computer with a clear head by not having to be concerned about losing information as i have been experiencing as of late… my only wish is that a yearly subscription for software was not so expensive and better yet…that it was included in the purchase of the computer…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to add to my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my use. I have this laptop for personal use only and this software helps with my budgeting and other.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process is a piece of cake. This product requires paying annual subscription fees which is OK by me to ensure I keep the most current version in my system. This is our first year trying this but so far no issues. I would not recommend this because I do not have enough experience with the product yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very pleased with Microsoft 365. My only complaint is that Best Buy keeps emailing me to install it and I already have it. Is there a reason for it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctantly upgrading from Office 2010, so was totally pleased that all my excel spreadheets and word docs worked fine on the Microsoft 365, and glad that I could still save files to my laptop and not the One Drive cloud.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience. We're glad you were able to access all of your files easily.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    It sure? Guess again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you think it’s a waste of time guess again. It’s easy when you purchase with your equipment. The access and use made me feel like it was there all along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything I need! Creating flyers to or drafting document to building your database. Building contacts and reaching out to them. The Best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The information is quite helpful and serves a practical purpose. Its usefulness is evident in various contexts, providing valuable insights and facilitating better understanding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No lesser here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft may be evil but these products are pretty much standard so you don't have much choice. They work well for what they are for and may god have mercy on my soul for supporting a billionaire.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must Include with your Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm regularly working with Microsoft products and Getting good service without any problem. It's easy to use and works fine. So far no complaints. I encourage to add this product when you buy any new laptop, ipad etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT - 365 PERSONAL

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not meet my expectations. It's a huge problem when it expires, and to communicate with Microsoft, you have to buy a ticket to the moon. The office is not like previous years. Thanks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect for my daily used for the business and my kids studying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for business purposes and it is very functional for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lucky buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This prouduct is great works well for us.it was easy to install and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 2025 WIN 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MicroSoft has a lot to offer in new additions. I havent gotten to them all but for my Windows 11 new HP laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great product and is very helpful and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect office product to be downloaded to the MacBook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love MS Word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying a MacBook I had to have MS word for work as I do work from my home computer time to time. I am so happy Microsoft is offered on the MacBook. Installation was easy and the program works as it should on any other computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a life saver and at a great price. It allowed me to be able to do work from h9me and work on other office documents.

    I would recommend this to a friend