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Customer reviews

Rating 4.5 out of 5 stars with 38224 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 38,223 reviews
  • Rated 5 out of 5 stars

    No issues with the product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works fine for me. I haven’t had any problems with it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional staff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable representatives, geek squad knows their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program. Very helpful and does what i need it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use nice addition to our new laptop. Easy to learn how to yse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Great price at Best Buy!!! MS Office is super simple and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed office for our new laptop and it was a good buy and fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This packet is excellent for working from home. I get all the programs I need to do my job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't use my laptop without it. It's wonderful! Mirosoft 365 is invaluable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great except for Outlook and iPhone Challenges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excel, Word, PowerPoint and OneNote work great on my HP Spectre. Love the OneDrive storage provided with subscription. Works well with my iPhone except for Outlook calendar and contacts. You will find many posts online about issues between Outlook and iPhone, and there aren't good, clear support answers to make them work together. Geek Squad to take over my Spectre for a couple of hours to even get initially set up with my iPhone. Also, having to go out and buy an app to manually load my contacts from my iPhone isn't an acceptable answer. Having to do everything in iCalendar is not a good answer either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the buy. Always good to buy something that's a year or more subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Good Buddy #1

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Personal 15-month subscription was superb. I renewed my subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time subscriber

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt know they had such a cheap subscription that you can take across computers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful! And made sure i got what I was looking for with my new Laptop! And I will also be looking for more products for my biz!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Apps

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 360 provides premium office apps as well as Cloud storage. It includes applications like Word,Excel, Outlook, One Note, One Drive and more. This is a great subscription at a very reasonable yearly rate.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing! We're happy to hear you're enjoying the features and storage in Microsoft 365 Personal. We hope you continue to enjoy the premium apps.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    MS Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the latest version of office. A lot more user friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for working from home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was easy to purchase and install. I now have the same Office application compatability as I do at work. Made working from home easy and less frustrating. The extras you get from Microsoft make this a real value.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brad,

      We're glad that you are able to use Microsoft 365 Personal to work from home and that you are getting value out of all the added features we've put in.

      We hope you have a great day,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated Microsoft Windows Personal 365 is a very good product that contains all new updates. Very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Got the code within minutes, typed in the code and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all around suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just to be clear, I received Office 365 as an extra bonus with a purchase of a Dell laptop so I didn't have to pay the $69.95, Be that as it may, for the money, it is not a bad deal if you are not just a casual user or home consumer. What can I say. While I am a little skeptical of storing certain files in the cloud, I must say that the OneDrive online storage meshes well with Office 365. Please note that as someone who travels a bit, it is great being able to access my Office files just about anywhere and have a full Office suite to boot, however many of the features on Office 365 cater more to the business traveler/enterprise user. I did have one issue in that while Office 365 can be used on Windows tablets, I find that due to the inability to change fonts, using it on a device with a screen smaller than 10 inches can be problematic. Also, I know that when the year is up, I will need to resubscribe. I personally don't understand the monthly pricing because unless you plan to stop using Office, you might as well as renew at the yearly rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great investment! I'm impressed with how all programs work!

    I would recommend this to a friend