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Customer reviews

Rating 4.5 out of 5 stars with 38258 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 38,257 reviews
  • Rated 4 out of 5 stars

    Wonderful laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well when all apps come together. It works well with this wonder laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing and downloading was very easy and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Microsoft Office for many years. It is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great for work easy to use! Gives you plenty of options to maximize!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on this product, fast and simple set up, access anyplace you sign in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently in the trial period for this but updating with the auto renewal card was easy. All programs work as expected and the value is good with $20 discount for paring with new computer purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time using Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in place of standard Office. Was better deal. Like the fact that will have access to latest updates as they become available. Will use for home and for my daughters school work and also will load to iPad. Install took a little longer than I expected but nothing painful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this program and Best Buy had a great price happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just exactly what I needed for my new laptop! Microsoft is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great savings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and was included with the laptop for 15 months. Great savings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use office this is a must buy. As a student this is excellent because if you do not want to bring your computer to school just use a school computer and sign in to your account and all of your documents are online!! You dont have to carry a media stick or hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for use at home and on the go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have quickly fallen in love with my new laptop. I love the lightweight design but more than anything, it is perfect for me to take care of all of my business needs rather I'm working at home or on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. I use it for journaling and college assignments and never had any problem. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft was needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, I did not expect this item but I am grateful it was added to my shopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me $70

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a laptop and accessories. Got this subscription free. Can't go wrong. Saved me $70. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 - Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Office 365 is very user friendly especially for a non tech person like myself. There are a great deal of options that I still need to review but for now I am enjoying this updated version very much.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you are finding Office to be so user friendly.

      Have a great one,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy to put code in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to buy, and put the code in on my computer. All of the office features work great, easy to use if your familiar with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Microsoft Word a lot as it is a necessity for my business, my ministry and my personal life. This was much needed purchase and it was simple to purchase and install - so glad I got it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Gina,

      We're glad that 365 is helping in all facets for you! We also love hearing that your purchase and installation experiences were great.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Very happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personal use version of the software....usually very easy to install but when I ran into an installation issue, I had no problem getting remote assistance from Geek Squad to get it resolved.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kimberly,

      Thanks for the feedback. We're glad you were able to get your installation issues resolved.

      Tom
      Microsoft Office Team Microsoft

  • Rated 3 out of 5 stars

    Too much money for the amount of use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do not like the fact that Microsoft 360 Personal is a subscription. I don not use it enough to justify almost $100 a year. I will be canceling it next year and using the free version.

    No, I would not recommend this to a friend