Customer Ratings & Reviews

I bought the Office subscription when I bought a new Lenovo laptop. Six weeks in, I was having issues (unrelated to Office) and Lenovo support told me (wrongly, it turns out) that I had to reset my computer to the default settings. After I did that, I mentioned that I was concerned about my Office subscription and Lenovo (again, wrongly) said they could put the 1 yr subscription back on the computer. Instead, they cancelled my existing subscription AND only gave me a 30-day trial. Then Best Buy's Geek Squad emailed me and said that since I had "purchased" an Office subscription from another retailer, I would no longer get Geek Squad support. I called and spent half an hour explaining to Best Buy what happened. They said that even if Office fixed it and got my original subscription back, Best Buy would not provide support unless I purchased, at full price, another year subscription. This is their policy. I asked for a supervisor and, after 23 minutes on hold, I was told he was too busy to talk to me. Office did fix the issue and simply re-installed it on my laptop; the very helpful woman also said they will provide support if needed. Moral of this story: don't rely on Best Buy for support of this product (oh, and don't buy a Lenovo computer).

https://www.bestbuy.com/product/microsoft-office-365-personal-1-person-12-month-subscription-activation-required-windows-mac-os-apple-ios-android-digital/JCQ6HP32P5

I needed to get word and excel. Works perfect. The updated version is compatible with my computer at work.

Microsoft 365 has helped bring me into the future compared to my previous 15-year-old computer set up, Learning the new features has been smooth and definitely improved my work technology and online presence.

This is a very nice computer. I only wish I would have purchased Lenovo in the past. Works great for me! Love it! And Best Buy is great to work with. Fast shipping!

Great product to complete my new laptop purchase. Amazing value and one less thing to worry about with the yearly auto subscription. That really works for me.

I had to buy this product because the MacBook that I bought for my daughter doesn't have this program in it and she needed it for college

Love Microsoft 365, and all of the new additions that have been added.

I replaced our family laptop a month ago (see my review of the HP Pavilion 17-215) and was not looking forward to buying a new $200 license for Microsoft Office. Then, I saw this deal on the page for the laptop and thought it might be good to try it instead. I didn't realize until the computer arrived that, in addition to installing Office on the laptop, the license also allowed me to install Office on my iPad and IPhone. Now I can have access to Word, Excel and PowerPoint anywhere, which is a huge help to me as a professor. Grab this deal while you can.

A must have if you do anything with documents, spreadsheets, or presentations. Easy to download and set up on any computer. The price point is perfect.

With this Microsoft 365 I can work faster. And I never had a problem since I activated to my computer and use this Microsoft software.

Was upset and disappointed that I spent $1,300.00 on a new computer and did not include the correct program which I had to buy separately for the computer to do what I needed "word" and then to top it off, its a yearly subscription and payed installation charge! It was like being sold a car without wheels! Not nice to find this out!

Having had previous experience with this product it was straight forward, easy to apply and works as expected.

Purchased Microsoft 365 (1 Person, 12-month subscription) from Best Buy and it’s been just what I need. It fits both my business and personal needs with ease—Word, Excel, Outlook, and OneDrive all work smoothly. Setup was simple and the subscription gives great value for the features included. No complaints!

Great product, I bought this online so the set up was sent to me via email. I did not get the email, but once I received my laptop i called customer service and they were very helpful and resent me the email for my Microsoft 365. Easy to install, and easy to use .

I was getting overwhelmed when it came to buy a brand new laptop; I didn’t know what to buy or where to go. When I went to BestBuy, man had I the best experience ever! They helped go through every device and understood my needs. I’m very grateful how they helped me and I would definitely recommend this store, not only that. I am definitely coming back!

It is so easy to use!! The overall performance is amazing!! The price is not bad for a year!! I use it at home and at work. 1

This product is a top notch.I am giving it a 5star because i have no issues since when i purchased this item.

I love this , it is such a good deal and its for the whole year. It makes having a laptop with microsoft you can do so much business , which I do schoolwork...

I have used Microsoft products for years. This newest 365 version has everything I love about the old versions (like snipping tool) and then some such as the AI program Copilot. I am a Microsoft fan for life and I am happy to have bought it through BestBuy since I was shopping for other things there anyway. It was refreshingly convenient. What a time saver to buy my electronic goods and software all at one location.