Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38258 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 38,257 reviews
  • Rated 2 out of 5 stars

    Ugh technology

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I wanted or expected and the person helping me apparently didn’t explain this! I wanted this product to download on my computer NOT another worthless subscription to deal with! Same reason i got rid if quickbooks!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not expensive

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Microsoft's 365 because it has everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why did I have to purchase this?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computers used to come with office. Now you have to buy it and the license is only good for a year! What's the matter Bill Gates, are you not wealthy enough!!! I gave the product 5 stars because it is a good product, not because I had to buy it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned Microsoft 365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to use my business Microsoft 365 so I took back for a complete refund that was handled quickly and professionally at the store in Naples.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love evabout this program. So easy to use. All of my stuff in a place i can find it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. I would recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great system to carry out many activities related to office work and it has cloud storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is Office, what can you say

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard software, very easy to install with no surprise fees or issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy best deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal, got the best price from Best buy along with laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Has all the apps I need as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Dell laptop came with a free 6-month subscription to MS Office 365. We will be using it soon at work so glad I now have it at home. Love it. I use Excel the most and have no complaints. I hate Apple, so I might be a bit biased when it comes to any Microsoft product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do and so much more!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One drive

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my laptop a year ago & got my one drive at the same time knocked off a chung of change with my purchase they are always working with you keeping a happy face,..you hardly ever see anyone leaving best buy without a smile on there faces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like all othe Microsoft office's.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as all the others, a great product. Just kinda confused that you only get it for a year. Wouldn't you rather pay another $50 and get the whole thing forever or just go on MSN.com and use it for free if you don't need all of its programs or are only an occasional user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked perfect and helped me out a lot when I was studying and doing homework

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    President

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load to computer and get started using right away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micosoft

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy personnel did a very good job in helping purchase and getting loaded to computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy & Fast Installation - however one quirk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I had the installation uploaded correctly, it took only 3 minutes to upload. My mistake was using the same Microsoft account that I used on my own laptop instead of using my daughter's account on her laptop (which I was setting up with this new Office 365 on)..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 for Personal Use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an HP laptop and added Microsoft 365. It is everything I needed for personal use. I have not discovered all of the features yet, but I am very pleased with its ease of use so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Alan,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal has everything you need. Don't forget to look at the in-app tutorials we provide.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to setup and very reasonable price. It was exactly what I needed for my new laptop

    I would recommend this to a friend