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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 38,556 reviews
  • Rated 3 out of 5 stars

    Good for students, home, & business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this program has so much to offer...and I do mean ALOT. It's not like 3 simple programs to pick from, it's a to from each--the variety is great. And the 1TB of cloudspace memory is nice if that's what you want..you're also given 60 min of Skype per month...things like that. The only reason I'm giving 3 stars & not 5 is I hate the fact that this is more of a "rental" program than actually owning it. After 1 year you have to resubscribe..give them your info..again..its annoying and intrusive. I guess I miss the days when owning a program was just inserting a CD, it downloaded & installed and that was the end of it. It was yours forever lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has helped with all the programming that has to be done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bundle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Microsoft bundle for all of my office needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for a newly purchased computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to have the same programs on every family and business computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy to install. Still need to figure out a few things but eager for the exploration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Subscription model has pros and cons

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a couple of Office licenses but got this with a pc I purchased. I activated to use the 1 TB onedrive storage, functions just like icloud. Easy to access and keeps multiple devices synced.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi James,

      Thanks for your review. We're glad that you are taking advantage of having it installed on multiple devices and the Cloud Storage.

      Have a great day,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365 personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to create Word documents, PowerPoint, and Excel spreadsheets without complication, making my work/class life much easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honest Review of MS Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like MS Office should. But it really torques me off that the only option on this, software is a subscription and it defaults to automatic renewal. This is for home use and I dont need updates beyond getting the SW working and Best Buy collecting a yearly contribution from me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worked with Microsoft office for years now. Office 365 takes it to another level. It does take a little getting used to the new features that 365 incorporates but it will be worth it. I can't wait to learn more with Office 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for a business laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop for work purposes - MS office, web and zoom calls. Easy to pickout and order online for pickup within days. The laptop works great so far. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old HP and purchased Microsoft 365. Love the new computer (Lenovo) and absolutely no complaints with 365!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has everything you need in one package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use, now using this on multiple devices with no problem.....not sure I am going to like the ongoing charge, but better price for the desktop version is too high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. I got all the apps. Easy to download. Loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft is the BEST!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great program to use! So easy to learn. it was loaded into my computer and so fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this software on a daily basis. It’s awesome to have this many programs in this suite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is Office, what can you say

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard software, very easy to install with no surprise fees or issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft word

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Industry standard on an ipad! Easy to install has all the essentials for all typrs of work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and how it connects to all my computers and phone with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have bundle with the new laptop. Helps in getting the device set up for productivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    $20 off when bundled with a computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the biggest fan of Microsoft but Office is somewhat of a necessity. I do like their new pricing model which allows you to pay in this case of yearly rate with all included updates. Plus discounts are offered when bought together with a new machine.

    I would recommend this to a friend