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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 38,556 reviews
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to work with Microsoft 365, especially for students.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too many changes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely different from my last Word. Good tutorial. However, when I purchased the new computer and subscribed to the Microsoft package, I had a deadline to produce a document and didn't have time to go through the tutorial. Very frustrating!??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superglide09

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this to do my work. Very easy to download and works perfectly. Best Buy helped me with the decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service and product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was provided great service and the product.exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy With purchase. Use excel and word everyday, substription easier than buying software like in the past

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product but hate the price. I am older, so I recall the days of Microsoft products being preinstalled and part of the purchase price. And, now it is an annual fee? I was in the middle of filing for retirement with Social Security and my employer when my prior laptop stopped working. I needed the ability to save and send a ton of documents. I caved in and purchased it. Fortunately, I could afford it. What do many elderly or limited income folks do to be able to communicate regarding retirement, medical care, etc. Fortunately, this happened while I was employed, but going forward?? I don't know if this will be an affordable cost, going forward, with the price of healthcare. With a significant population of the country in their aging years, it would be nice for these huge corporations to recognize those who supported them for years and now have to decide what they have to do to sustain basic needs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was very helpful in assisting a 90 year old in completing the connection to Microsoft 365

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best most convenient for me as a college student .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features. Very beneficial for home or work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Microsoft 365. You make the work done easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for my needs...Great price.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love and use it a lot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had Microsoft 365 and I love it. I use it all the time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PERSONAL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD DEAL UPFRONT, savr $10. Can use on 5 devices, even at different locations, for one person.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have members of the Geek Squad service for many years, and we are so happy that it is included with the new computer too. I have had an HP for the last 20 Years or so, but this time we purchased a Microsoft Surface Laptop and so far, we love it. It is fast and full of extras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft ANYWHERE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Great for personal use and school. Login anywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the MS Office upgrade has been mostly positive. I had a moment of panic when I couldn't find a document at first - there are numerous places where you can store them. But I'm getting used to it and it's very user friendly for the most part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TC Desk Top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent rating, enjoy using like to refer friends.TC

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Retirement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good, was working with what they have @ the office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great for budgeting and small projects to stay organized

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great i loaded this on 4 other laptops i have ,in my family .

    I would recommend this to a friend