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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39011 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 38,994 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a good product. Works well and good to have for computer to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Microsoft Office- very easy to use and affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft office forever and have been very pleased. Have not used Microsoft 365 much yet, but am happy so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good got a deal / promotion able to do office work and or learn how to use a computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 subscription

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a good and comprehensive productivity suite with a wide range of applications like Word, Excel, PowerPoint, Outlook, and Teams, making it a valuable tool for both personal and professional use and value for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice software. Very capable of doing a lot of tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, for the price. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for all Microsoft Office applications. The Word application is very user friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product but hate the price. I am older, so I recall the days of Microsoft products being preinstalled and part of the purchase price. And, now it is an annual fee? I was in the middle of filing for retirement with Social Security and my employer when my prior laptop stopped working. I needed the ability to save and send a ton of documents. I caved in and purchased it. Fortunately, I could afford it. What do many elderly or limited income folks do to be able to communicate regarding retirement, medical care, etc. Fortunately, this happened while I was employed, but going forward?? I don't know if this will be an affordable cost, going forward, with the price of healthcare. With a significant population of the country in their aging years, it would be nice for these huge corporations to recognize those who supported them for years and now have to decide what they have to do to sustain basic needs.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, got at a good price also!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    App

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like excel and use it frequently. I had a coupon so it was a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for a newly purchased computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to have the same programs on every family and business computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't super excited about having to buy this subscription but after using it and learning all that comes with it. I'm not disappointed and will be renewing it each year!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you are finding so much value out of all the add-ons and features of Microsoft 365.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    CarolG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have protection plan and so I bought this, was a good price and very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal for Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better choice for security beyond individual choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Janet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds so much diversity to this computer. Enjoying all features of product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just I what I needed to get started

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this for several times my 3 kids and now again for my new laptop. It works great to get started setting up your laptop they way you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Office Program, I'm new in using this program but so far i love it. makes it easy for me sharing my docs to people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2002 Dell gave up the ghost so I HAD to buy a new laptop. The Best Buy sales rep did not try to up-sell me, which I really really appreciated. I didn't want/need a touch screen or a large screen, and I needed basic software (word processing, a few basic games) and for about $350 that's what I bought. I must admit that I liked my earlier version of Microsoft Word better than this updated version. I don't like the weird screen that greets me as I start up my computer (demented Rings of Saturn). I had some trouble with stuff in the beginning, but HP was always there for me, even if I had to go to India for help (those reps were knowledgeable and patient - loved them.) I can run my new Epson printer off this computer. I am still having issues but I have resigned myself to progress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to get good savings on MS Personal. My favorite word processing and spread sheet products.

    I would recommend this to a friend