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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38067 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 38,066 reviews
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade. Easy to install. Upgrade works better than previous Windows program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Dell Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very happy with our Dell computer. It is light to carry and doesn't take much room. Works great and fast. It is also a quiet desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365 is Phenomenal!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is phenomenal - always has been and always will be my go-to! I couldn't be an entrepreneur without it. I use it to prepare various products for my clients, such as documents for notarization and taxes, resumes, Excel charts, event programs using Publisher, tables, invoices, correspondences; if you can imagine it, MS365 can help you design it! I purchased this MS365 along with a laptop for my granddaughter, as she was starting her freshman year of high school. I know it's essential for her to accomplish her goals. I can rest assured she is prepared and will always be able to complete her assignments easily. The displays and available templates will guarantee her success!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roger's review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 360 is the best, several apps in 1. Best buy is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great deal on a great product. I don't know how you can be productive without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product easy to activate

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to activate. The digital delivery was fast, and the setup worked perfectly on my devices. Microsoft Office 365 has all the tools I need like Word, Excel, and PowerPoint. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase, One thing to keep in mind when buying for the year, Is you either get to connect your Subscription to one device for a full year or multiple devices but to one account, So like if your student or use it for work, will only allow one account. It can get annoying when having to work on multiple projects at once and have to go back and forth between work and student account, other than that its good price for a year, one less bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 personal is very easy to use, has everything I need in a home computer office program, and I will buy this product again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Software Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be hard to believe but your computer does not come with what many would consider basic software. Computers have long since progressed beyond just typing letters but finding out it does not come with some type of word software is highly dubious. Some might point out it comes with an expanded notepad software and I defy anyone to use it for anything more then a grocery list. Most new computers come with a one year subscription to this product which is how I got it. It is nice but not being able to just buy it but rent it is something I will have to consider when my year is up. This year long subscription comes on a little plastic card where you have to scratch off to reveal a number to redeem it online. BE VERY CAREFUL when scratching off the covering film, if you damage the card or scratch a number rendering it unreadable you might be out the purchase price. If this happens Best Buy will tell you its a Microsoft issue and Microsoft will tell you its a Best Buy issue. I got lucky, I think, that because I am a registered Best Buy Rewards Member that I got an email with the code reminding me to redeem my product. With out this I would have been out of luck. I like Microsoft Software but the idea of renting their product every year versus just buying it is not something I am sure I can do, at the end of the year I will have to make that decision or take my chances with one a several free office software products available online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this softwear. I can understand it better. And it all the features I need. I use it here at home mostly just for fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MIcrosoftofficesuite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great Easy to download I only used the excel spreadsheet for flood inventory, but plan on using word and PowerPoint.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      No matter your program of preference or choice, your new Microsoft 365 Personal subscription includes all of the features you've come to know and love. We're happy you have found it to suit the needs of your modern workspace, and had an easy installation process along the way. Thank you for sharing your thoughts! We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is what I had expected it to be. Consequently, I am pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We All Need It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, we all need it. Purchased at time of purchasing new laptop. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that met my needs. Very easy to install by following the instructions sent with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Word 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Word product for most of my writings. It is easy to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. It connected to my old account without any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take care of all your basics. Easy to use. You won’t regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great apps on Microsoft 365. It is worth the yearly subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Delivers - Geek Squad saves the day

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft delivers a great product but I did have trouble installing it with the key code on the receipt. The Geek Squad helped me resolve the problem remotely. Thank you Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fan For Life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft products for years. This newest 365 version has everything I love about the old versions (like snipping tool) and then some such as the AI program Copilot. I am a Microsoft fan for life and I am happy to have bought it through BestBuy since I was shopping for other things there anyway. It was refreshingly convenient. What a time saver to buy my electronic goods and software all at one location.

    I would recommend this to a friend