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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 38,555 reviews
  • Rated 5 out of 5 stars

    The combo with Lifelock is a great idea!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product so far. I didn’t download it initially; I was busy getting acquainted with the laptop. But, after using it for a little over a week, I’m enjoying the ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft software was purchased recently because my daughter needed it for college. The service representatives were very helpful in explaining why purchasing the software was useful. They really made us feel welcomed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, Office 365 come with copilot, whichi is a form of AI which can be very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get Office products quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easiest way to get the MS Office products and keep them up to date. Don't have to worry about compatibility of features with off-brand apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary part of a complete computer operating system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. I really love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is helpful and very interactive. I find the instructions easy to read and the interface is easy to maneuver around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for this package. I use all it has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JC21

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Personal product was on sale and the need for the Microsoft products created a great purchase for me. A great product!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Runs fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good as expected. I can use the applications without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't live without it need to do different things in Office

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all very good product - Different than using it on a Mac than on Windows but getting used to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy transition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy transition from previous version of Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now my personal laptop works as well as my work laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great home office product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish it had teams. Easy to download and start up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely necessary for producing a wide range of documents and reports. From my daughters high school essays & assignments, to my ability to use the included programs for budgeting & organization, this subscription is widely useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dependable programs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is very dependable with all of it's software. I used this on a daily basis both on my computer and phone and have no issues. Best Buy offers the best price around.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lizz,

      We appreciate your review. We're glad to hear that you find Microsoft 365 to be very dependable.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the works from full version in Cloud format. Still working my way through it familiarizing with applications. Just like anything new going to take time getting used to it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product together with my laptop from BestBuy. I have a lot of office work to do and needed Office products installed on the laptop. Installation was simple and didn't take much time. I'll put this on the iPad as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One drive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my laptop a year ago & got my one drive at the same time knocked off a chung of change with my purchase they are always working with you keeping a happy face,..you hardly ever see anyone leaving best buy without a smile on there faces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is very easy to use even for someone who isn't that savvy with technology.

    I would recommend this to a friend