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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 38,554 reviews
  • Rated 3 out of 5 stars

    Once included in a much more civilized era…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Long Time Ago In A Galaxy Far Far Away… There was a time apparently during the period when the Jedi were around doing whatever it is that Jedi do , that the various rising “ Empires “ which produced computers once included this very basic as in ” standard ”software programs with the purchase of a computer . Apparently now that the Empire holds sway they have decided to charge a droids price in credits for very basic software programs . I expect in the not too distant future they might start offering “ optional extras “ such as a battery to power your laptop or perhaps a tower enclosure for your new PC purchase, maybe even an electrical cord to plug into the wall . ( Let’s hope there is not an annual recurring fee for the use of a basic electrical cord ) As to the software itself just as one would expect basic productivity applications they work as advertised , gets the job done .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product indeed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What would we have done if there weren’t windows and Microsoft Office? Great product indeed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power. Storage. Simplicity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is the ultimate digital Swiss Army knife -- Word, Excel, PowerPoint, Outlook, plus plenty of cloud storage. One subscription. Endless productivity and peace of mind. If "work smarter, not harder" was a product, this would be it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful piece of equipment! Easy to operate and it holds my records well. The sale offered some good time to get used to its operation before taking it home. I have always been very pleased with people and equipment there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft office 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you. With Microsoft office 365 and virus protection plan my computer work better and I have safe communications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an HP laptop to replace my eight-year old computer that was slow and increasingly unworkable. The set up for my new computer was east, and I was able to select and install applications I can use for my needs. I am a retired nurse and church volunteer. I need to be able to email other church members, create and edit Sunday school lesson plans and spreadsheets for the stewardship campaign and budget. My new computer gave me seamless access to my church's Google drive, and interfaces with my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The complete package is what is needed for a college student to perform well, it has all the required Microsoft apps to be a successful student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bundle and that it's for a year. I use all the Microsoft 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually thought all these online stuff aren’t that good until I tried it here and I really love it So nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best writing program available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best word processing program available- easy to use and I still am amazed at the formatting optons available- I have been using this for over twenty years, since I was teaching. It is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Software is easy to use and has all the features I need to prepare documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft, a Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has been extremely useful to me. I'm currently writing a, soon to be published, book of plays for children. I am constantly correcting and adding to my work using Microsoft! Thank you for a great product! The title is: "Positive Actions Speak Louder than Words, available on Amazon/books. Barbara J Forsyth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Annual subscription is not for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of Microsoft having all the bells and whistle with Word, Excel, Powerpoint, Outlook and One Drive is worth the annual subscription. But since I am only going to use Word, Excel and One Drive, the annual subscription is a rip off. I wish there was a current one-time purchase for these apps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. Linda

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told Luis exactly what I wanted. He listened to me. He brought me to the computer that was going to work for my new job. Someone actually listened to me. I'm very grateful. Now I need a headset. Guess where I'm going tommorrow . Yup BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like Microsoft 365. It is hard not to function the use of a computer without the use of the microsoft programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanda

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. It meets all the features I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personal Microsoft subscription is fantastic and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft product I have always used.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is the brand I always have on my computers. Used Word, Xcel, and PowerPoint for years. Use these on a weekly basis!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so necessary for my day to day use of the computer programs i need to do my job. and Best buy helped with the set up all the way through. super easy. Access to the personal cloud is a must to save storage on my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Team is the best and they gave me great tips and deals with purchasing Microsoft 365 keeping budget and my requirements in their mind!

    I would recommend this to a friend