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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38996 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 38,994 reviews
  • Rated 5 out of 5 stars

    Easy to install and works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to download all the applications to my laptop, but work great after. Microsoft products are nice to have on the ready. $10 off the annual subscription is also a nice savings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great short term option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my new Surface Pro 3. I'm not a fan of subscription services for essential, everyday work tools like Office. I'm a long time windows user, so I was hesitant about buying a version of Office that has to be renewed regularly. I may end up switching to a different version, but for the price this is a great short term option. I also love the 1TB of cloud storage & the option of adding Office features on my iPhone & iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft 365, and all of the new additions that have been added.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    K's review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can now create and delete various lists and so many other things. Everything is very professional looking. I had no idea how easy it would be by using Microsoft 365!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 12-Month Subscription Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish that I didn’t have to pay to use Microsoft 365 services, but I got the plan cheaper with my laptop purchase, so I’m at least grateful for that. The codes worked as intended, the staff at Best Buy were super helpful and professional, and I am completing work and school assignments easily now. I am satisfied with the quality of my purchase either way. Again though, I still wish I didn’t have to pay for services that are the same as Google’s services. They do almost the same thing, just with different purposes and different unique features to each of their respective services. (Only Google’s is FREE!!!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great price. I liked the fact that I could install it on more than one device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and installed it myself. Very easy to do it only took a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s so helpful program

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so helpful program And saving a-lot of time Nice price for this program too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros: File Sharing, Writing Tools, Backup Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Office 365 online when I bought my new laptop computer and used a product key to have it installed on my computer and smartphone. The installation process was successful for each device and I'm very satisfied with the applications that are available together via the Microsoft Office 365 Personal app. The 1 TB storage provided with Onedrive is beneficial because it backs up your important files. Additionally, there is a personal vault folder available to you once it has been enabled and secured by biometrics and/or by creating a pin. Electronic (PDF) versions of your identification cards and other important personal documents can be discreetly stored in this personal vault folder for future reference. OneDrive also allows for sharing of your files/folders (either directly or by creating a link) with messaging apps of your choice such as Messenger. I've recently learned that 'sharing preferences' availability can vary depending on which Microsoft Office 365 (Personal, Student, or Business) that you choose to use. For example, there's more options to control whether or not a shared file is downloadable with Office 365 (Student or Business) than with Office 365 (Personal). Your particular file sharing requirements will likely help determine which Office 365 meets your needs. OneNote is another very useful/helpful application that's available with Office 365 Personal because of all the tools provided within it for accurate note taking in an organized manner which can help to enhance your writing projects. I'm really looking forward to gaining some more experience with all of the applications that are offered in the Microsoft Office 365 Personal app. I would recommend it based upon its effective task handling and the overall efficiency of its technical aspects.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    love the product, not easy to install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product, but it was impossible to install on my new laptop. Not user-friendly AT All. The instructions are genuinely quite clear, but I had to basically jailbreak my new laptop in order to download the software. It continually blocked me from the site and from the use of imputing my code. it wouldn't even let me sign into my One Drive or Microsoft account. I had to reach out multiple times to Microsoft customer care and had no help. I finally had to resort to ChatGPT in order to walk me through bypassing the security measures on my computer in order for it to finally pull up the page in which I could type the product code. In all, a process which should have taken me 10 minutes took me three hours, tears, and alcohol. I would have loved for this to be more streamlined or at the very least easier to find help to this solution rather than troubleshooting with the Microsoft AI support page over and over again to have the same result.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Windows Annual Subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is ok for the annual subscription. I like that it’s automatically renews (unless you cancel) for additional yearly subscriptions. Everything I really need. Excel, word, power point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office 365 Personal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy but I can't really learn everything I need to learn unless I am usimg it daily at work which I am not or personal reasons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review of product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once this product was installed, I liked the easy of using it. It contained many helpful features that made my workload lighter. i encourage everyone to consider purchasing this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the deal that came with the purchase of the laptop. It’s for at home use so writing letters, preparing budgets and tables will come in handy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this bundle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have this bundle. It took me a little bit to get it connected, but once connected, it has been easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has provided everything I needed after my "free" trial subscription expired on my last laptop. It no longer lets me just look at my files I created but also lets me edit and share my files. Unless you want to pay to access the files you created, you would be better served to look elsewhere. Of course, if you can handle all of your business in a limited time frame, you are good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it makes taking online classes a little easier for notes and graphs. The down side is that it only last for a year and then it has to be renewed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what the average person needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in the IT field, and the biggest problem that used to be out there was the fact that Office was too expensive, and upgrading was a pain in the neck. Microsoft's Office 365 fixes all of those things. It's a reasonable price point at $69.99 (compared to $250+ for the full versions that would get upgraded every 3 years anyway), and provides a lot of the tools that people are familiar with and can use every day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft-Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to be ok I have a lot of things to figure out, not being very computer savvy it is taking me a bit to figure it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Microsoft Aplication Updates

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program applications follow the Microsoft format of the earlier applications well, so very easy to continue to use the updated versions of Word and Excel. The only concern is the cost of the yearly fee.

    I would recommend this to a friend