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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 38,554 reviews
  • Rated 5 out of 5 stars

    The Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Use it everyday. Can’t go wrong with 365

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this new office 365, it is easy to use and i like how it provides the 1 terabyte of cloud storage included, an easy way to back up important documents or pictures.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you appreciate the value of Microsoft 365 Personal with the 1TB of cloud storage.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great suite for personal and profesional use. Glad I can still access Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! Recommended. I needed for my lap top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and would recommend it you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All you need in one package for Microsoft Office!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Office Pack is perfect for anyone who needs the basics installed on their laptop. I was even able to download them on my mobile device for no extra charge.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad you are enjoying the benefits of Microsoft 365 and how it can be used across your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper then getting a subscription through Microsoft itself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Micro 375

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met expectations for my personal usage no issues with installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install and it is working well and is useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best product for the task I had to do. It’s an outstanding program for the task at hand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Office 365 Personal - for / Windows 8.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used Word and like most of the features except for THREE (3) items: 1. No "Clip Art" available. If you use "Bing" (to whhich MS 365 refers you) and type in "bullets" you get photos of real "gun" bullets. "Clip Art" from Word 2007 is a MUCH needed item for writers and publishers. 2. Many times when you "Save" a doc, and call it back up, it appears as "Read Only" which is very frustrating and a great waste of time. 3. Many times when you click on the normal "Save" icon (the normal icon square near top left of screen) it does NOT save the doc. You actually have to do "Save As." NOTE: I do like the easy access to "This PC" and "Cloud (ONE)" and "Group" all in a vertical "slider"column when selecting where to "save As." I have NOT used Power Point yet. All-in-all I liked Word 2007 better for writing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for at home work. I would highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy purchased for my Mac laptop definitely needed to have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software that is absolutely essential to completing many tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to get the discount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS 365 is a powerhouse of programs for use. Much better than only relying on free Google docs, these programs are the standard for school use and are intuitive to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is a powerhouse for you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Novice computer owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues when installing on my new computer. Not particularly happy it has to be renewed each year but that isnt Best Buy's decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for new Lenovo laptop. Easy to install and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MIcrosoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to download and to use. Sent to my email right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Green Energy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Makes my working environment payless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JUST WHAT I NEEDED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Personal was just what I needed. Will only be using the Word and Outlook portions but the other programs included are a plus if I ever do need them.

    I would recommend this to a friend