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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 38,554 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game changer. I am not a computer person. Grew up poor in the 80's. This has helped me a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 works great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use and user friendly. I contains everything I need for my personal and professional work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be useful for our needs. Easy to download. Good product,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it all since I recently upgraded to Windows 11, but it works well with all applications so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skeptical at first…

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical because I’m so use to the old ways of Microsoft. However, 365 has really been a huge improvement and is a lifesaver. I can access my documents anytime and anywhere if I need to. I never have to worry about the wrong flash drive or using the wrong file that isn’t updated. The features are the same with some great enhancements! I’m very impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a great product at a very reasonable annual price. You always have the most up-to-date version and all the Geek Squad support needed. I got it for my computer and my wife's computer. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each program is user friendly and fun to use. I’m happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is a must have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is necessary software for any student or professional. The yearly pricing structure means you don’t need to buy new software when you switch computers or register multiple devices. This freedom is vital for office or remote access. Excel and Outlook are paramount to most jobs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're happy to hear that you feel Microsoft 365 is a must. We're glad you like the ability to add new devices to your subscription.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Anthony equals Perfect Employee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was very personable and knowledgeable about the concerns of my laptop. At pickup he explained all that they found and provided some "tips" concerning the fraud that I experienced. He also checked my iphone and cleaned out the "junk" apps that were not needed and could open a threat for fraud. He also installed Norton which I had bought previously into the laptop. I can't thank him enough for all he did for me,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Wasy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install. Microsoft sent a code number to follow directions. Effortless. Thank You Microsoft 365. Already using daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set of programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS365 is great and becomes better every time. No incorporation AI into all the programs it makes a lot easier and more professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best one that I love about this program is the PowerPoint because I love to create. I have gotten kind of rusty because I am retired, but getting back into using it has been awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy lemon squeezy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase and easier to install. I did ask the sales person to high light the necessary number on my receipt so I didn't have to search for it making it even easier. Really, it was plug and go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 12-Month Subscription Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish that I didn’t have to pay to use Microsoft 365 services, but I got the plan cheaper with my laptop purchase, so I’m at least grateful for that. The codes worked as intended, the staff at Best Buy were super helpful and professional, and I am completing work and school assignments easily now. I am satisfied with the quality of my purchase either way. Again though, I still wish I didn’t have to pay for services that are the same as Google’s services. They do almost the same thing, just with different purposes and different unique features to each of their respective services. (Only Google’s is FREE!!!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need to have excel and windows are irreplaceable good value from best buy when getting a new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use programs, easily installed. Up to date programs made it easy to use for online schooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful as a small business owner! I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very tech savvy, so a program that is easy to use and links all my devices has been a good fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I can get on my computer and go right into my task.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as promised. I love it Can’t live without it.

    I would recommend this to a friend