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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 38,554 reviews
  • Rated 5 out of 5 stars

    Industry Standard for home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed at home. Same popular programs at a reduced price for home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, better price that other places. I’m a student and need this everyday! It was a sale !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Excel for home record keeping.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft 365, too bad you have to renew it every year. However, I could not get the Outlook to work properly. I mostly bought it for the Excel.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Steve,

      We're really glad you're enjoying your experience with Excel. We'd also like to try and help with getting Outlook working for you - try our Outlook Support page here: https://support.microsoft.com/en-us/outlook

      Tom
      Microsoft Office Team Microsoft

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Buy Membership

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] What a great bundle product when you buy a laptop & have a membership with Best Buy. Not only do I get product protection with my Best Buy Total on ALL the products I purchase (without having to pay for the protection plans) but I also get exclusive access to deals! I love the fact that you get 3 additional months for FREE as well for Microsoft office suite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product really suits my needs and the tech guys helped with good suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my computer I got this install because these are programs I will need So I had the geese squad install them for me quick easy didn't cause much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a bad time in school because of not having the right programs and since I bought the Microsoft Office 360, I haven't been slipping down on my grades. I found that everything is way easier with the right programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office for Home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software was pre-installed on a personal computer and has useful features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes work easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the newness of the program and how it helps me get thing done for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, and I would recommend it to anyone looking for something good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instructions and down load, contains everything you need to get up and running 365

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh so easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and use on computer. Love it! We are having some trouble let getting it on our phones, but haven't taken much time to read directions either.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're glad that you're having success with set up on your devices. If you need any support for setup on your phones you can always check out our Support Page here: https://support.microsoft.com/en-us/microsoft-365

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! The whole family uses this and it’s user friendly in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this program everyday for school. Having the option of installing this program to a computer PLUS an iPad is a win win. Being a college student and working on papers even when I am away from my computer is so convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works for me...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the new Microsoft 365. It has so many features needed to to help me complete my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The essentials.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to understand and works when you need it to. Instructions to install were easy to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what I need it to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Word, so I got word. Great programs and has everything I need for classes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Digital Download for the Win

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues with this product. it is a digital download which I liked especially since it was purchased with na brand new computer and the computer delivery was not on time. due to issues with the delivery I completely forgot about the download until I needed to use Microsoft word weeks later. so convent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office license purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Excellent assistance by Best Buy team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was a must have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I got tired of trying to complete my homework assignments at work. Took the plunge and purchased this software and it’s well worth it.

    I would recommend this to a friend