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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38270 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 38,269 reviews
  • Rated 5 out of 5 stars

    Nick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need I use it on my lap top and my iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm torn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm torn on this product. On one hand, you always have the latest MS Office, and it's nice to have it on all your devices for one price. On the other hand, I don't know that I like paying a yearly fee to buy this. Most of us don't buy every version of Office. If you do, the subscription should be cheaper in the long run. For someone like me who buys every other version, I'm not sure the cost savings is there. The main reason I did this - to get Office on my tablet and PC. Specifically - to have the SAME version on both the table and PC. I usually use the old one for one device, and it sucks having two different versions. All in all, I like the new version, I'm split on the subscription, but it seems to be the way to go into the future, so you can have the software on all your toys, er, I mean, devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joseplacencia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instalation was safe and quickly. Thanks for this purcase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied purchase, was easy the sale person was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MS Office Suite was easy to install at a great price point!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One drive is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good. I can open my one drive account on any computer to access my files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great product that will help me at school.it is a product with so many Tools thank you best buy for carrying everything I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kurt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with a Mac so it was discounted. Had some issues getting it downloaded, but once it was up and running it does exactly what you expect from Microsoft 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as expected. I had no problems using it. I would recommend you purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues no worries.it delivers everything the sales associate said

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Microsoft 365 subscription is the way to go!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 15-month Microsoft 365 Personal subscription is perfect, far superior to the Microsoft 365 free app, which was very hard to navigate and use. The price was great also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great how Best Buy offered a discount for this when purchasing my All-in-one or else I probably would have skipped it. I also like the drop in price compared to previous years of office - I remember paying 300$ a couple years back.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of 365. AI, Gemini, & CoPilot are useless for what I do, which is formulating minutes, creating easy games for our seniors, etc. I spend more time trying to get my work done without the help of all your "help!" I would recommend this program for those who are younger and can identify with what is asked, but not necessarily for seniors.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses this for his business. . . . it works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely excellent choice if have your own business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect office suite for daily activities and school/work basics. What I like most is that I can save/backup all my documents/pictures to a cloud so I don’t have to stress about the system crashing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job that I needed it to, I can now update my resume if I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 was a good addition to the new Lenovo I recently purchased. I allows me to us previous Word and Excel files I made on my old computer easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't super excited about having to buy this subscription but after using it and learning all that comes with it. I'm not disappointed and will be renewing it each year!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you are finding so much value out of all the add-ons and features of Microsoft 365.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use Microsoft office all the time great programs tried and true

    I would recommend this to a friend