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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38552 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 38,551 reviews
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very friendly to work with easy to download and navigated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything all in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything to get work done conveniently and with ease!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to purchase the Microsoft 365 software renewal, however I purchased the 12 month without renewal, not the auto renewal as noted here.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      In order to turn off your auto-renewal, please proceed with the following steps:

      Go to the Services & subscriptions page.

      If prompted, sign in with the Microsoft account email and password associated with your Microsoft 365 subscription.

      On the Services & subscriptions page, locate your Microsoft 365 subscription and then select Manage.

      Do one of the following:

      If you see a Turn off recurring billing link, choose it to turn recurring billing off.

      If you see a Cancel link, choose it to cancel the subscription. You might be given the choice to get a refund for unused time. If you choose to get a refund, the subscription will go into reduced functionality mode immediately. Otherwise, you'll have access to your subscription until it expires.

      If you see a Turn on recurring billing link, it means recurring billing is already turned off.

      If you don't see options for Turn off recurring billing or Cancel, but instead see Paid with and None, it means your subscription will end on the date specified in Expires on.

      Follow the prompts to turn off recurring billing. You'll have access to your subscription until it expires. Microsoft

  • Rated 5 out of 5 stars

    Great employees

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good professional employees, your products speak for themselves, but its your employees that listen then direct to the best product for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREEDY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that I get my information held hostage and I am onlly purchasing this because I need an old resume on my old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as Advertised and even when it's not.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not expensive but it works. We own a small business and rely on our computer for organizing. The rest of the story is what happens when something goes wrong. The Geek Squad has earned their money every time I've called on them to solve a problem I can't fix myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a must have. I use my personal laptop for work frequently, but having excel available for personal budgets, etc, is nice to have too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home office for one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded quickly. Makes the transition from offuce to remote work appear seamless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can keep the most up to date version of Office without paying a ton of money to upgrade! At first I didn't like the thought of having to pay every single year, but in the long run I think it will pay off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is great. but when it was installed the powerpoint app didn't appear. I have to call Microsoft for the fix, but everything is okay now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you already know

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its microsoft office, you know its good already for anything you need. just get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 is best yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very much like 365 from Microsoft. They have really stepped up and I have not had any problems at all. Easy to add to new computers (2) and it was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was time to Upgrade from MS 2000 (And Wow!)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First new MS software suite I got since MS office 2000. Works really slick so far and am exited to see all the improvements!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that i would recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works great. Have been using this for business for many years and many versions. It has always served me well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The office collection is just a must have for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally use office and excel for home business and personal use . I have initiated it into setting up templates for a non-profit association and has been instrumental in simplifying so much unnecessary work .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MS Office Suite was easy to install at a great price point!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $49 for 1 year of MS Office and 1 TB of cloud!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this software yesterday with my new Apple laptop and couldn't be happier. It takes a little while to download but no worries. I love the fact that Microsoft throws in the 1TB of cloud as well. 2 Thumbs up!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the computer foy my daughter and she loves it it does everything she wantd to fo and more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was pretty straight forward but downloading apps was a little confusing. There is an app for each program. I would have expected one app for office

    I would recommend this to a friend