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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38272 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 38,271 reviews
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything I need and easy to set up from the website

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was time to Upgrade from MS 2000 (And Wow!)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First new MS software suite I got since MS office 2000. Works really slick so far and am exited to see all the improvements!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and picture, easy to use and set up, great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can recommend everyone to use Microsoft 365 , cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it for two months. It provides you with many options for computer use. It's a very useful program..Check it out, it's well worth the extra cash spent.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Steve,

      We appreciate your review. We're glad to hear you like Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    great for your work,pleasure or business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    microsoft 365 has been very convenient due to work, pleasure and business ventures. It also has skype was has been helpful due to covid19. i highly recommend it !

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Denaa,

      Thanks for sharing your review. We're glad that Microsoft 365 has been helping you stay connected during Covid-19. We are happy that you took the time to share with us.

      Have a wonderful day,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    GraceT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is something I like for all that it offers me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for Windows computers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, obviously I need this if I have a windows laptop/computer. comes with McAfee and Xbox subscription. However, when I bought my laptop, I signed up for Webroot with GeekSquad, so I don't think I need McAfee. I had McAfee on my old laptop, and just let the subscription expire. I don't play Xbox games anyway.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good version of office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you are old school office fan then you gone love this 365 as well. one drive is really cool only drawback is the subscription option which is bit costly what I think. apart from them I haven't faced any drawbacks till now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2002 Dell gave up the ghost so I HAD to buy a new laptop. The Best Buy sales rep did not try to up-sell me, which I really really appreciated. I didn't want/need a touch screen or a large screen, and I needed basic software (word processing, a few basic games) and for about $350 that's what I bought. I must admit that I liked my earlier version of Microsoft Word better than this updated version. I don't like the weird screen that greets me as I start up my computer (demented Rings of Saturn). I had some trouble with stuff in the beginning, but HP was always there for me, even if I had to go to India for help (those reps were knowledgeable and patient - loved them.) I can run my new Epson printer off this computer. I am still having issues but I have resigned myself to progress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy now

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very helpful. We ordered it for my son for college. He also can create things using it like cards business cards and letters and write papers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1 person office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need the power of an office in your home, then look no further

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best office program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Office 365. Meets all my needs and more. Very user friendly. I have used various Office products for over 20 years. Nothing compares to the value of Office.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tommy,

      We appreciate your review. We're glad to hear the love. We hope you enjoy everything Microsoft 365 Personal has to offer.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i brought it with my laptop purchase because I needed it for school. I didn't know how much other places would charge me but im sure it was going to be more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just started using Windows 10 and purchased this mainly for Word. It was easy to install. I am still adjusting to the differences between the old and new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every pic and Laptop should have this suite. For the type work I do is important and is working perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall happy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with the product. My only wish would be that it doesn't expire after one year and has to be renewed to continue to use and at an additional fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my own subscription. It was easy to activate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs. Paying for the annual helps keep the price down as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far very pleased. Have not had opportunity to take advantage of all features

    I would recommend this to a friend