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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38273 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 38,272 reviews
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far very pleased. Have not had opportunity to take advantage of all features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to purchase. The price was good and received link within a couple of minutes. Once received Email it was easy to install and load on computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work Ok, maybe a bit better than the last version of Office. I like the apps; wish for the old days when you just bought Office and didn't have to renew yearly..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for school

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best programs to use in my computer for school projects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use on the IPad . I haven’t been able to the excel but the word document works perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The easiest way to subscribe Office 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order from Best Buy, Enter the code, Done! The easiest way to subscribe or extend the subscription with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service that i recieved today was second to none. The gentleman that assisted me was very helpful, knowledgeable, professional, and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Best Geek Squad installed this on the day I bought my new laptop. I have only used it a couple of times but so far, it seems just fine. I like the deal I got. Usually, it costs $70 but as a Total Tech member, it was only $50 for Best Buy Geek Squad to activate it. In addition, the subscription usually lasts for a year but mine is for 15 months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect work assist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my company is a windows based company, having the main windows program available on my Mac has been a huge benefit to my work portability. The programs work great on the Mac, with virtually no differences in functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft the Best!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the 15-month package for Microsoft 365 has been the best decision so far. It provides tremendous value and convenience, as I don't have to worry about purchasing another subscription until January 2025. This extended period of coverage offers peace of mind, allowing me to focus on my work without interruptions. It's a wise investment that brings long-term benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always satisfied with Word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Word as my word processing software for years. I've been totally satisfied. When my old version of Microsoft Office expired I needed to purchase a replacement. When reading the various reviews I found out that the annual subscription would be better since it will be updated as needed while the one time version wouldn't be. Having used the app for both my iPad and iPhone and seeing how frequently it is updated it seems the better choice is the annual subscription.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to purchase the Microsoft 365 software renewal, however I purchased the 12 month without renewal, not the auto renewal as noted here.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      In order to turn off your auto-renewal, please proceed with the following steps:

      Go to the Services & subscriptions page.

      If prompted, sign in with the Microsoft account email and password associated with your Microsoft 365 subscription.

      On the Services & subscriptions page, locate your Microsoft 365 subscription and then select Manage.

      Do one of the following:

      If you see a Turn off recurring billing link, choose it to turn recurring billing off.

      If you see a Cancel link, choose it to cancel the subscription. You might be given the choice to get a refund for unused time. If you choose to get a refund, the subscription will go into reduced functionality mode immediately. Otherwise, you'll have access to your subscription until it expires.

      If you see a Turn on recurring billing link, it means recurring billing is already turned off.

      If you don't see options for Turn off recurring billing or Cancel, but instead see Paid with and None, it means your subscription will end on the date specified in Expires on.

      Follow the prompts to turn off recurring billing. You'll have access to your subscription until it expires. Microsoft

  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and use! Love how I can use it on the go. It connects with my desktop using the OneDrive so anything on my desktop can be pulled up on my IPad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An essential service for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need the package in order to do work for my employment and well as outside of work, such as personal business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The navigation of these Microsoft products are easily navigated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is great. but when it was installed the powerpoint app didn't appear. I have to call Microsoft for the fix, but everything is okay now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love 365 no issues whatsoever. Great product ready install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft and this program has everything I need for my home office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Microsoft Personal software package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a wonderful product! Easy to use. I have always preferred Word and Excel to any other software...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in every way nothing to add to comments!

    I would recommend this to a friend