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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38273 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 38,272 reviews
  • Rated 5 out of 5 stars

    Great Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the same Microsoft Office as always, with some changes that took some getting used to. But I can do all the word processing and other tasks I need to do. Downloading was a breeze, and it runs perfectly on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My most used program on my laptop. Easy to use and install. I create ads, spreadsheets, photo books, presentations, etc. for a nonprofit company. My kids use it for school work. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CJMends 365 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the new Microsoft 365. More efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this and will definitely be purchasing again in the near future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed reviews, but satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've Microsoft Office products for a number of years dating back to the Office 97 version. I'd heard that Office 365 required a constant internet connection; however, that is not the case. It does require an internet connection to initially download and install, after that, it is usable offline, which is where 90% of my work occurs here in Afghanistan. After seeing that there was a vast difference in price between Office 2016 and Office 365, my wife went with the Office 365 and reminded me that after the initial purchase and two more renewals, it would still be cheaper than Office 2016 and by then I would most likely be looking for another laptop. So far I have not been disappointed with her decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is essential for most projects anyone would need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected it's Microsoft office however i don't think I like the thought of having to buy every year what happened to purchasing it once using it for a few years and upgrading when necessary or when i see fit. ehh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed as expected, no issues downloading or installing. No complications whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to navigate and use. I haven’t really used a lot of the these programs since college and it was super easy to refresh and become so much better.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you are finding Office easy to use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent MS Program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have production product. Get the job done no matter what!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a while so some locked up documents are once again available and it’s nice to be able to once again use the ole familiar.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy to have you back in the Microsoft ecosystem, and thrilled you have found your new Microsoft 365 Personal subscription to include all of the functionality you need and missed. We're glad you have been able to access and update your documents as desired! Thank you for taking a few minutes to outline your experience. We appreciate your feedback, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    365 works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it works as designed not much more I can say about this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office. Great product. We need to have this to write reports.Easy to use. Easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love 365 products - perfect for getting the task done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this 365 and I’m still navigating it. Haven’t used it too much but I like what I’ve seen so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Find it very useful, especially if I have to work from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product,the PowerPoint is nice and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Compatible with my MacBook Air. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, purchase this with confidence I purchased it and found out I wasn't going to need it after all. they refunded my money no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated Office subscription.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with Office Products, updates subscription.

    I would recommend this to a friend