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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38544 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 38,543 reviews
  • Rated 5 out of 5 stars

    NICE LITTLE LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PURCHASED AN APPLE AIR LAPTOP, AND I REALLY LIKE IT, REALLY EASY SET UP AND THE SPEED IS GOOD AS WELL FOR WHAT I NEED IT FOR VERY HAPPY WITH THE ROSE GOLD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product with Apps for All of Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 personal subscriptions offers applications for my professional and personal needs. A great bundle of apps at a competitive annual price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot be without Microsoft Office. My only complaint is it is now a subscription which needs to be renewed every year and that it is only good for one device and I have 3 devices that I use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microsoft 365 for college. I love it! It's great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy but can be improved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the software is fairly easy to work with, the installation via the best buy website to obtain the serial number can be more streamlined

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for sharing this feedback. If you're still having issues with your installation please feel free to check our our 365 Support page here: https://support.microsoft.com/en-us/microsoft-365

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Great package of products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the programs that this package includes. Easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works wonderful. I use it everyday for schoolwork. It was recommended to get this as the new version will be coming out soon. I have not attached it to another device yet but it works great on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All most of us need—and more!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gold standard! You can do about anything with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was paying the monthly fee and this saved me a lot of $!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love Microsoft365 Im able to use it with all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for Windows computers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, obviously I need this if I have a windows laptop/computer. comes with McAfee and Xbox subscription. However, when I bought my laptop, I signed up for Webroot with GeekSquad, so I don't think I need McAfee. I had McAfee on my old laptop, and just let the subscription expire. I don't play Xbox games anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EASY TO USE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this separately as it didn't come installed on the laptop I purchased, but was easy to download and install, the salesman that helped me was knowledgeable as well, so made it a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nowhere to Sit and Somone’s eating. No!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product because it’s personal unlike that public stuff all the other guys are trying to force down your throat. Microsoft personal. Just you and Microsoft. It’s not public, you and 20 other people in a small subway car, nowhere to sit, someone’s eating, why is it so hot in here, did that person shower today,??? I just wish this was more personal… ah!!! That’s why I like it. Personal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I wanted in one package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am updating software from a 2007 edition. I was afraid it would be hard to relearn, but I'm finding it to be pretty easy. I have not used Publisher before, but am learning quickly how to make good use of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 - Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has finally created a universal format. It was LONG overdue and much appreciated. I downloaded the demo versions of Office 2015 for Mac and am glad that I did. SO much better than the 2011 version!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work with all updates that I need with out any problems!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the busy types.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely necessary for the busy body with their hands in multiple projects. Give it a try.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office has always been easy to use and 365 is no different. A novice can become productive in a manner of minutes and with some experience, Office enables some remarkable options in all of its apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Bees Knees

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly faces, beautiful display showcases, and best of all the floors and counters are so very clean. From the option of cutbside pickup all the way to their geek squad house calls for installations the customer service is what i can only describe as the bees knees! (Just a little tid bit, that saying comes from the fact that bees collect the sweetest pollen balls behind their knees on their way to make the honey.) Best Buy you will forever have a sweet spot in my heart and daily life, Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for my work and like how easy this is to use.

    I would recommend this to a friend