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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38273 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 38,272 reviews
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use MS word, excel and power point all the time for work. Microsoft Office 365 Personal was easy to install and use. It is a must install program for my laptop. The best part is it is free for the first year :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software update.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought unit in for service and clean-up prior to update to Microsoft 365. Clerk changed my account from family to personal, saving me some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Student computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Good service. Screen speed is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with all of my products. Durable and dependable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Bundle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy that I was able to get all these products under one installation. The price was very reasonable and the product bundle is a great bargain.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for the feedback, James! We're glad that you're finding Microsoft 365 to be a bargain.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Seamless and dependable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, Office 365 does what it's intended to do. My concern will be how to keep the subscription going when the year is up. Until then, I'll be a happy camper. Nice to have the latest, greatest at my fingertips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Bees Knees

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly faces, beautiful display showcases, and best of all the floors and counters are so very clean. From the option of cutbside pickup all the way to their geek squad house calls for installations the customer service is what i can only describe as the bees knees! (Just a little tid bit, that saying comes from the fact that bees collect the sweetest pollen balls behind their knees on their way to make the honey.) Best Buy you will forever have a sweet spot in my heart and daily life, Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product, easy to use and easy to install and navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft 360! Many great features using excel and PowerPoint. I use mine for school and tutoring others on the side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great software for synching several devices

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software can be used on multiple devices which allows you to work seamlessly across devices. Highly recommend it for anyone with multiple devices.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear you enjoy having Microsoft 365 Personal installed on all your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Easy but can be improved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the software is fairly easy to work with, the installation via the best buy website to obtain the serial number can be more streamlined

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for sharing this feedback. If you're still having issues with your installation please feel free to check our our 365 Support page here: https://support.microsoft.com/en-us/microsoft-365

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software harness for the stero deck. It was used for comp BE7ACP-C and to this day is usable in great working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    user friendly

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing easy to use, fast, accesible user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really enjoy using it it makes life much easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using it it makes life much easier especially with the forms that I can create and when it comes to doing my bills it’s very helpful

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Helen,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal makes your life much easier.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is a great all inclusive package that is efficient and intuitive to use with easy to follow instruction

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love MS products, but not the yearly fee.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this a 5, because I love MS Word and Excel, but very annoyed that I have to pay $99 per year subscription fee. We did not have to do this on our previous computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal is powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is powerful and offers all the programs you will need. There are helpful feature videos included which help to provide ease of use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad to hear that you are finding our training videos helpful.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having office in my computer makes life so much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice add for Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added this software to my daughters new apple laptop. Great price with the total tech discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary & good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product that is very much necessary to purchase.

    I would recommend this to a friend
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